NDIS Support Coordinator

3 hours ago

Moonee Ponds VIC, Australia Care To Heal Pty Ltd Full time $75,000 per year

Job Title: NDIS Support Coordinator - Melbourne

Location: Waterman, Moonee Ponds

Job Type: Full-time

Organisation: Care to Heal – NDIS Provider

Care to Heal is a growing NDIS provider committed to empowering people with disabilities to live full, meaningful, and self-directed lives. We're now seeking a compassionate and organised NDIS Support Coordinator to join our team and help participants make the most of their NDIS plans.

If you're passionate about supporting people with disabilities to build independence and connect with the right services, we'd love to hear from you.

What You'll Be Doing

As a Support Coordinator at Care to Heal, you will:

  • Assist participants in understanding and implementing their NDIS plans
  • Assessing clients ' and maintaining the appropriate paperwork to facilitate their needs
  • Coordinate a range of supports and services across health, housing, community, and mainstream systems
  • Work closely with participants, their families, and providers to build capacity and achieve goals
  • Maintain accurate case notes, service records, and reports in line with NDIS requirements
  • Identify and respond to risks, and help participants navigate any barriers to accessing services
  • Support participants through plan reviews, changes in circumstances, and reassessments
  • Promote choice and control by empowering participants to make informed decisions
  • Liaise regularly with internal teams and external providers to ensure continuity of care

We're Looking for Someone Who:

  • Has experience in a support coordination, case management, or NDIS-related role
  • Has strong knowledge of the NDIS and its funding models
  • Demonstrates excellent communication, organisation, and problem-solving skills
  • Can manage competing priorities and work independently
  • Has a person-centred, strengths-based approach to supporting others
  • Understands the importance of documentation, confidentiality, and professional boundaries
  • Is passionate about making a positive impact in the lives of people with disabilities

Requirements

  • Minimum Cert IV in Disability, Community Services, or equivalent (higher qualifications desirable)
  • Experience working with NDIS participants or within the disability/community sector
  • Working with Children Check (WWCC)
  • NDIS Worker Screening Check
  • Current Australian Driver's Licence
  • COVID-19 vaccination (or valid exemption)

Why Join Care to Heal?

At Care to Heal, we're not just a service provider — we're a team of people who genuinely care.

You'll work in a supportive, values-driven environment where your contribution is truly valued.

  • Supportive, collaborative team culture
  • Opportunities for ongoing training and professional development
  • Flexible work arrangements
  • Meaningful work that contributes to real change in people's lives

Apply Now

Click Apply Now or send us a message with your CV and a short cover letter.

We're excited to hear from people who want to make a real difference.

Job Type: Full-time

Pay: From $75,000.00 per year

Application Question(s):

  • How many year of NDIS experience do you have?

Experience:

  • Support Coordination: 3 years (Required)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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