Customer Service Officer

3 days ago

Rooty Hill, New South Wales, Australia Bullivants Full time $60,000 - $80,000 per year

Enhancing the customer centric mentality, the Customer Service Officer (CSO) will be forefront of delivering an exceptional experience through resolution of queries, order and quote processing and connecting customer to product either in branch or via phone or email.

This is a great starter role within Bullivants for someone looking to develop their career. Based onsite at
Bullivants Eastern Creek
across a Monday – Friday roster this is a
permanent, full-time opportunity.
About The Role

  • Resolve sales enquiries within our branch or via phone and email
  • Build engaging relationships with our customers and internal stakeholders daily
  • Processing and data entry of customer orders, quotes, and handle end-to-end customer interactions
  • Provide product-based information and cross-selling where required
  • Ensure customer requests are actioned in a timely manner within allocated timeframes

To Be Successful, You Will Have

  • Previous experience within a Sales or Customer Service environment
  • Ability to work unsupervised in a small team
  • Excellent oral and written communication
  • Comprehensive computer literacy specifically with Excel and Word
  • Strong time management skills with a solution focused approach to problem solving
  • Be safety minded and promote all things safety within our branch
  • Experience in the lifting and heavy rigging industry advantageous

About Us

  • Career development and progression pathways
  • Opportunities to learn and grow
  • A supportive network of stakeholders
  • Discounts to Bunnings, Kmart, Officeworks and a range of other corporate partners
  • Long and short term incentives

At Bullivants, for over 120 years, our purpose is to make lifting safe and efficient by partnering with our customers to deliver a range of lifting and heavy rigging products coupled with service and reliability maintenance. As part of Wesfarmers (under the Industrial & Safety division), we can tap into and leverage industry leading service and solutions.

Our pillars built around ONE TEAM, INNOVATION, and SAFETY form our unique proposition that guides our culture and ways of working to ensure that our team can always perform at their best. With a national footprint, we are proud to be able to offer career development opportunities for all team members.

Next Steps
If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.

As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.
Bullivants also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTI+ community and people with disabilities.
Bullivants does not accept unsolicited applications. All applications should be made directly through the Bullivants Careers website.

  • Customer Service Relief Shift Supervisor

    3 days ago

    Rooty Hill, New South Wales, Australia West HQ Full time $90,000 - $120,000 per year

    Are you a customer service superstar? Are you ready to take the next step in your career into a leadership position? We'd like to hear from youWe are currently seeking energetic and highly motivated Customer Service Relief Shift Supervisor. This is a great opportunity for existing team members to develop their leadership skills.About the role:The primary...

  • Customer Services Officer

    3 days ago

    Broken Hill, New South Wales, Australia Broken Hill City Council Full time $80,000 - $120,000 per year

    Posted: 09/09/2025Closing Date: 03/10/2025Salary: $74, $79,027.00Job Type: Permanent - Full TimeLocation: Broken HillJob Category: Corporate & Customer ExperienceDo you want to make a meaningful impact in your community?Can you deliver exceptional frontline service across a very diverse range of enquiries?Do you have high level attention to detail in...

  • Facilities Support Officer

    2 weeks ago

    Rooty Hill, New South Wales, Australia Our Lady of Consolation Aged Care & Services Ltd Full time $50,000 - $80,000 per year

    Our Lady Of Consolation are looking for a Facilities Support Officer to provide high-quality cleaning and general maintenance services at our Toongabbie site, including the maintenance of our hydrotherapy pool area.  This is a key position providing vital support in maintaining infection control, safety, and the overall aesthetics of the facility.This...

  • Telecommunications Technical Officer

    19 hours ago

    Rooty Hill, New South Wales, Australia CYBERNET TELECOMS SOLUTIONS PTY LTD Full time $90,000 - $120,000 per year

    Key Responsibilities:Install, configure, test, and maintain telecommunications equipment, systems, and networks.Diagnose and resolve faults in wireless, transmission, switching, and data communication systems.Perform routine maintenance and upgrades to ensure optimal performance and reliability.Assist in the design and implementation of telecommunications...

  • EEN Medical Screener/Clinic Administration Officer

    1 week ago

    Rooty Hill, New South Wales, Australia IMMEX Full time $60,000 - $80,000 per year

    This role would suit an experienced EEN.IMMEX is an occupational medical organisation, providing treatment and management of injured workers, pre-employment medical assessments, health surveillance, vaccination programs and health and wellbeing services.We are one of Sydney's leading providers with 4 locations across the Sydney basin. An opportunity has...

  • Purchasing Planner

    5 days ago

    Rooty Hill, New South Wales, Australia Bullivants Full time $60,000 - $80,000 per year

    In this role, you will be responsible for supporting the broader Bullivants network with solution support and inventory balancing to ensure right product, right place for customers. Collaborating with the broader, Sales, Operations and Category teams you will be processing purchase orders and liaising with domestic suppliers to ensure information is up to...

  • Hospitality & Events Catering Manager - Coliseum Theatre

    2 weeks ago

    Rooty Hill, New South Wales, Australia West HQ Full time $90,000 - $120,000 per year

    Are you a hospitality leader with a passion for entertainment, a flair for food and beverage, and the drive to deliver outstanding customer experiences? The Coliseum Theatre at West HQ is recruiting for an enthusiastic and experienced Hospitality Manager to join our team.Competitive salaryComplimentary daily mealFree gym membership and undercover...

  • Sales and Production Estimator

    2 weeks ago

    Rooty Hill, New South Wales, Australia Design Build Full time $90,000 - $120,000 per year

    This building company has established their brand across the Sydney Metro for over three decades. They are building an even split of project homes and knock-down-rebuild / custom homes.The role will work within the estimating team of a couple other Estimators, in a senior-level capacity. The successful candidate will be hands-on (mainly production)...

  • Credit Controller

    3 days ago

    Rooty Hill, New South Wales, Australia Chandler Macleod Full time $90,000 - $120,000 per year

    Credit Controller | 4-Month Contract | Eastern Creek NSW | Hybrid (WFH flexibility)We're currently seeking an experiencedCredit Controllerfor a4-month contract(with potential for extension) based in Eastern Creek, NSW. This is an exciting opportunity to step into a key finance role within a well-regarded national organisation, working as part of a...

  • Internal Sales

    21 hours ago

    Rooty Hill, New South Wales, Australia Rarekind Full time $60,000 - $80,000 per year

    Know your bricks from your blocks?Maybe you're ready to hang up the hard hat and step away from the tradie life. Now's the time to use your industry knowledge to help others.No weekends. No scripts. Just you, your skills, and a team that's got your back. You'll also enjoy an incentive program that actually rewards effort (not impossible targets).This isn't...