Customer Service Relief Shift Supervisor

3 days ago

Rooty Hill, New South Wales, Australia West HQ Full time $60,000 - $80,000 per year

Are you a customer service superstar? Are you ready to take the next step in your career into a leadership position? We'd like to hear from you

We are currently seeking energetic and highly motivated Customer Service Relief Shift Supervisor. This is a great opportunity for existing team members to develop their leadership skills.

About the role:

The primary responsibility of this position is to supervise on a relief basis for the daily operations of the Customer Service team. This position will organise and allocate the tasks and activities of the team on shift, and act as a key point of escalation for customer enquiries.

About you:

Someone who is a natural leader, delivers exceptional customer service, immaculate written and verbal communication and can deal with all levels of customer complaints.

What you will need to be considered...

  • First Aid Certificate (or willingness to obtain)
  • Working with Children Check Clearance
  • Demonstrated high level attention to detail
  • Cash handling experience in a past-paced environment
  • Experience using CRM systems, particularly InfoGenesis and LINKS
  • Intermediate experience using Microsoft applications (preferably Outlook, Word, Excel, PowerPoint)
  • Demonstrable high-level customer service skills
  • Willingness to undertake Leadership and Performance Management training
  • Availability/flexibility to work shifts per operational requirement
  • Clear performance management history for 12 months

  • Southern Terrace Cafe Shift Supervisor

    3 days ago

    Rooty Hill, New South Wales, Australia West HQ Full time $60,000 - $80,000 per year

    The Food & Beverage team are currently recruiting for an experienced Supervisor to oversee the day to day operations within one of our busiest outlets - Terrace Café. Training & uniform provided Attractive salary Four day roster with rotating weekends Complimentary gym membership & staff discounts Southern Terrace Café is your...

  • Food & Beverage Shift Leader (Full Time)

    3 days ago

    Rooty Hill, New South Wales, Australia Rhrgroup Full time $104,000 - $130,878 per year

    The Food & Beverage Team at West HQ are recruiting for an experienced people leader to join the team. This role is open to current team members and well as external candidates. As this role is required on a relief basis, when you aren't performing shifts as the Shift Leader, you will work as an Attendant in one of our many outlets or...

  • Concierge / Customer Service Staff - Casual

    3 days ago

    Rooty Hill, New South Wales, Australia Rhrgroup Full time $40,000 - $80,000 per year

    Do you have a warm and welcoming smile? Do you feel energised by engaging with people? Are you friendly and helpful? We want to hear from youCasual rate $33.38 p/hr (Monday - Friday)Evening & weekend penalty ratesComplimentary daily mealComplimentary gym membership & staff benefitsFree parking & uniform providedAbout the roleWest HQ is seeking customer...

  • Customer Service Officer- Part Time

    3 days ago

    Rooty Hill, New South Wales, Australia West HQ Full time $60,000 - $80,000 per year

    At Sydney Gymnastics & Aquatic Centre we pride ourselves on delivering exceptional customer service. We are looking for a friendly, motivated, and detail-oriented Customer Service Officer to join our team part time. If you have a passion for helping others and are looking to grow in a dynamic work environment, this is the perfect opportunity for you.The...

  • Shift Fitter

    3 days ago

    Rooty Hill, New South Wales, Australia GFG Alliance Full time $80,000 - $120,000 per year

    About The RoleWe are looking for a driven Shift Fitter who can work collaboratively and be responsible for managing breakdowns, planned maintenance and improvement for the manufacturing and distribution site at Rooty Hill. You will have support and autonomy in a dynamic role with variety of work throughout your day and a wealth of knowledge from an...

  • Customer Service Officer

    3 days ago

    Rooty Hill, New South Wales, Australia Bullivants Full time $60,000 - $80,000 per year

    Enhancing the customer centric mentality, the Customer Service Officer (CSO) will be forefront of delivering an exceptional experience through resolution of queries, order and quote processing and connecting customer to product either in branch or via phone or email.This is a great starter role within Bullivants for someone looking to develop their career....

  • Fulltime Shift Supervisor

    3 days ago

    Rouse Hill, New South Wales, Australia Yo-Chi Frozen Yogurt Full time $60,000 - $80,000 per year

    We're openingbrand new Yo-Chi venues in Castle Towers & Rouse Hill, and we're looking for passionateFull-Time Shift Leadersto join the crew. This isn't just a job - it's your chance to step into a fast paced, people first role with a brand that's exploding across Australia.Why Yo-Chi? Here's what's in it for you:Free Yo-Chi every shift (plus discounts...

  • Fitness Services

    3 days ago

    Rooty Hill, New South Wales, Australia West HQ Full time $40,000 - $80,000 per year

    One55 Fitness offers the largest fitness facilities in Western Sydney located at West HQ. With qualified instructors, premium equipment, a dedicated 25-metre pool, steam room, sauna, private fitness studios and cafè, One55 is a state-of-the-art Western Sydney Gym.As a part of the ONE55 team, you can expect to be working amongst a team of fun, friendly and...

  • Gaming Team Leader

    3 days ago

    Rooty Hill, New South Wales, Australia West HQ Full time $60,000 - $80,000 per year

    Are you an enthusiastic Gaming Attendant seeking your next opportunity?We have a position available for a confident and professional Team Leader to join our Gaming team at West HQ.What does a Gaming Team Leader do?Our Gaming Team Leaders are responsible for supervising our Gaming team and ensure smooth running of all Gaming services. This role is also...

  • Heavy Vehicle Technician

    6 hours ago

    Rooty Hill, New South Wales, Australia Scania Australia Full time $70,000 - $120,000 per year

    Role SummaryMonthly bonus, quality diagnostics, re-builds, service & repairs on Scania products - Cert. III HV & experience. Friendly Eastern Creek team.Job ResponsibilitiesAre you ready to drive your career?Flexible work options availableLeading edge technologyWork on Powerful Engines. Only V8 Truck in AustraliaGrowing at record pace. Driving the Shift to a...