Facilities Officer

*Acknowledgement of Country*
CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation

*Child safety*
CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy .

*The opportunity*

• Join CSIRO - Australia's National Science and Innovation Agency
• Monitor contractors to ensure services meet contract and SLA requirements
• Collaborate & enhance services, as part of supportive team

As the CBIS Officer – Facilities you'll support the delivery of Facilities Management services by monitoring contractors to ensure work meets contract conditions, specifications and agreed Service Level Agreements.

The role requires strong site knowledge, including an understanding of any BMS-style systems, and involves occasional out-of-hours work, site callouts, and travel to various locations across the state.

*Your duties will include:*

• Respond courteously and efficiently to client requests, maintaining clear communication regarding mutual expectations and monitoring client satisfaction.
• Under technical direction undertake a range of administrative tasks, with discretion in selecting the most appropriate method and sequence of completing tasks.
• Provide support to more senior staff, deliver precedent-based policy & procedure interpretation and advice, and instruct others on routine administrative activities, as required.
• Recommend improvements to systems and procedures and implement any approved changes.

• Monitor the daily facilities services works undertaken by CBIS staff and contractors to ensure compliance with programs and contracts through:

• Ensuring compliance with CSIRO policies and procedures, with particular reference to HSE and security

• Checking and filing JSEA/SWMS documentation
• Undertaking site inductions
• Ensuring compliance with issued permits
• Checking site attendance and departure of contractors, along with any access supplied
• Acting as a conduit between staff and contractors, utilising facilities knowledge to optimise contractor works

• Scoping works for contractors

• Maintain a good working knowledge of the site, its equipment and the current maintenance needs. Raise works orders as necessary or perform minor tasks as directed which may be considered "handyman style works" to ensure a good level of maintenance is performed on all assets and contractors are aware of current issues and site specific information.

Location:
Narrabri, NSW

Salary:
AU$73,567 - AU$93,630 plus up to 15.4% superannuation

Tenure:
Indefinite

Reference:
100801

*To be considered you will need:*

• Ability to work under limited direction, accept responsibility and direction, and be accountable for on-site service provision, including capability to co-ordinate trade and other services contractors to ensure delivery of services in accordance with relevant time, cost, quality, statutory and user satisfaction requirements.
• Knowledge of facility management services including "hard services" such as repairs, maintenance and minor mechanical, electrical and building works; and "soft services" including security, cleaning, waste management, grounds maintenance and accommodation relocations for a diverse range of complex research and support facilities.
• Good interpersonal skills and a sense of customer service with a diverse group of stakeholders.
• Experience with relevant computer software comprising Microsoft, Word, Excel and Outlook.
• Possess and maintain a current driver's license.

Desirable Criteria:

• Trade Certificate or previous experience in Facilities Management.

For full details about this role please review the Position Description

*Eligibility*
Applications for this position are open to Australian Citizens, the successful candidate will be required to obtain and maintain a security clearance at the Baseline level. Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.

*Flexible working arrangements*
We work flexibly at CSIRO, offering a range of options for how, when and where you work.

*Diversity and inclusion*
We are working hard to recruit people representing the diversity across our society, and ensure that all our people feel supported to do their best work and feel empowered to let their ideas flourish.

About CSIRO
At CSIRO Australia's national science agency, we solve the greatest challenges through innovative science and technology. We put the safety and wellbeing of our people above all else and earn trust everywhere because we only deal in facts. We collaborate widely and generously and deliver solutions with real impact.

CSIRO is committed to values-based leadership to inspire performance and unlock the potential of our people.

Join us and start creating tomorrow today

*How to apply*
Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.

*Applications close*
3 September 2025, 11:00pm AEST