Venue Manager
7 days ago
Location: Wollongong CBD, NSW
Venues: The Prince
• Howlin' Wolf Whisky Bar
• Dagwood Bar & Kitchen
• Glory Days Takeaway
Good Times Only is a Wollongong-born hospitality group known for small-bar energy, warm service and community vibes across multiple venues in the Illawarra and beyond. The name says it all—our mission is memorable nights, approachable food & drink, and welcoming spaces that locals love.
Our Venues- The Prince — Wollongong's original small-bar spirit in Globe Lane: cocktail-led, fun, and late-night friendly with a dance-floor and outdoor seating.
- Howlin' Wolf Whisky Bar — A dim-lit alleyway hideaway with serious whisky cred and seven-day hospitality.
- Dagwood Bar & Kitchen — Neighbourhood bar vibes with Asian-inspired street food, rotating tins, house-infused tequilas and Bottomless Brunch.
- Glory Days Takeaway — Burgers, snacks and Aussie nostalgia right on Crown Street; dine-in/takeaway with extended weekend hours.
We're hiring a hands-on Venue Manager to lead day-to-day operations at one venue (with occasional support across the group). You'll be the culture-setter on shift—owning service standards, driving sales, and developing people while keeping compliance tight.
What you'll do- Lead, roster and coach FOH teams; set the vibe and pace of service.
- Drive sales: upselling, events/promos, late-night trade and group activations.
- Own venue standards: floor checks, cash-ups/EFTPOS, opening/closing, incident logs.
- Manage cost controls: wage %, COGS, wastage, supplier ordering & stock counts.
- Plan and execute weekly programming (e.g., music, happy hour, bottomless, specials) in line with each venue's identity.
- Ensure RSA, WHS and venue compliance are always met.
- Partner with the Group on marketing/content, community partnerships and guest feedback.
- Proven leadership in bars/pubs/restaurants with late-night trade.
- Calm, guest-first presence and clear communication under pressure.
- Numbers-minded: you track KPIs and take action (wage %, COGS, ATV, GP).
- Strong product knowledge (cocktails/whisky/beer/wine) and a love for hospitality.
- RSA (NSW) required; First Aid desirable.
- Autonomy to run the floor and shape your team culture.
- A diverse portfolio—cocktail bar, whisky bar, street-food kitchen, and takeaway—keeps your week varied and your skills sharp.
- Supportive, experienced owners with a track record of community-minded projects.
- Career growth across multiple venues and concepts.
Package: Competitive salary + super
Roster: Flexible - 4 or 5 days with consecutive days off, Weekends Necessary.
Email your CV and a cover letter including short note about your favourite service win to the subject "Venue Manager – Good Times Only".
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