Duty Manager

16 hours ago

Wollongong, New South Wales, Australia Wollongong Golf Club Ltd Full time $60,000 - $90,000 per year

Duty Manager

Wollongong Golf Club

Location: Beachside Wollongong CBD | Start Date: Immediate for the right candidate

Join a professional, friendly, and high-performing team at one of the Illawarra's most iconic destinations. Wollongong Golf Club is a dynamic, member-owned organisation known for delivering outstanding golf and hospitality experiences—right in the heart of the city and on the doorstep of the ocean.

We are currently seeking an experienced and motivated Duty Manager to help lead our operations and deliver exceptional service across our restaurant, bars, gaming, and events.

About the Role

As Duty Manager, you'll play a key role in the day-to-day operations of the Club, ensuring smooth, efficient, and professional service throughout all areas.

This is a hands-on leadership role, best suited to someone who leads by example, thrives under pressure, and has a genuine passion for hospitality and team development.

You will be responsible for supervising staff, coordinating shift operations, maintaining compliance, and helping to create memorable experiences for both members and guests.

Key Responsibilities
  • Oversee daily operations across the Club's bar, bistro, gaming, and event spaces
  • Lead and support team members with training, coaching, and on-shift supervision
  • Maintain high standards of service, compliance (RSA/RCG), and safety (WHS)
  • Open and close the venue, including cash handling and daily banking
  • Provide hands-on support across all service areas as needed
  • Manage stock control and cellar operations
  • Support the planning and delivery of functions and events
  • Identify and suggest opportunities for service or operational improvements.
About You
  • We're looking for a confident, professional, and team-oriented leader who brings energy, initiative, and a focus on guest experience.

You'll be someone who:

  • Has proven experience in a Duty Manager or hospitality leadership role
  • Demonstrates excellent communication and problem-solving skills
  • Thrives in a fast-paced, customer-facing environment
  • Can lead, motivate, and develop teams to deliver exceptional service
  • Maintains a professional appearance and leads by example
  • Is available to work nights, weekends, and rotating shifts as required
  • Has a strong understanding of licensed venue operations, including gaming, food and beverage, and compliance
Qualifications & Requirements
  • Current NSW RSA & RCG (Advanced RCG accreditation desirable)
  • Certificate IV in Hospitality (essential)
  • Diploma in Hospitality Management (preferred or willingness to complete)
  • Solid understanding of WHS, compliance, and gaming regulations
  • Strong cash handling and reconciliation skills
Why Join Us?
  • Supportive and positive team culture
  • Free golf membership
  • 5 weeks of annual leave
  • Free staff meals every shift
  • Ongoing training and professional development
  • Career progression opportunities within a reputable and growing club
  • Stunning beachside CBD location – work with ocean views

Ready to Apply?

If you are a motivated hospitality professional looking to take the next step in your career, we want to hear from you Apply now for the opportunity to join a leading Club with a strong team culture and commitment to excellence.

Please note: Due to the volume of applications, only shortlisted candidates will be contacted.

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