Case officer

1 week ago


Canberra, ACT, Australia IRARA Pty Ltd Full time $60,000 - $80,000 per year

About the role

This is a full-time Case Officer role based in Canberra with IRARA, a provider of immigration support services. As a Case Officer, you will play a vital part in delivering high-quality, tailored support to migrants in the community.

What you'll be doing

  • Manage a caseload of clients, providing individual support and intervention to promote positive outcomes
  • Conduct assessments to identify client needs and implement appropriate plans
  • Collaborate with a multi-disciplinary team to coordinate service delivery and facilitate access to required support and resources
  • Maintain detailed case notes and records in accordance with organizational and program requirements
  • Contribute to the continuous improvement of service delivery through feedback and participation in team meetings

What we're looking for

  • Demonstrated experience working in a similar role, preferably in the community services sector
  • Minimum 1-2 years of case officer or case management experience
  • Strong communication and interpersonal skills, with the ability to build rapport and work collaboratively with clients and stakeholders
  • Demonstrated problem-solving and decision-making abilities, with a focus on achieving positive outcomes for clients
  • Excellent organizational skills and attention to detail, with the ability to manage a complex caseload
  • Commitment to upholding ethical principles
  • Australian citizens or permanent residents only

What we offer

At IRARA, we are committed to supporting our employees' professional and personal development. In this role, you will have access to ongoing training, mentoring, and opportunities for career progression. We also offer a range of benefits, including flexible work arrangements and competitive remuneration.

About us

IRARA (International Returns and Reintegration Assistance) is a growing international organization and is committed to supporting individuals and families who are returning home after a period living in a host country. We work in a significant number of countries worldwide to deliver reintegration services to the highest standard.


  • Senior Case Officer

    3 days ago


    Canberra, ACT, Australia Commonwealth Superannuation Corporation (CSC) Full time $90,000 - $120,000 per year

    Posted: 14/10/2025Closing Date: 28/10/2025Job Type: Permanent - Full TimeLocation: CanberraJob Category: Administration and Office,LegalBuild a career with real purpose in our Legal, Risk and Governance teamLooking for meaningful work whilst gaining experience—and a team that's as committed as you are? Join CSC's Legal, Risk and Governance team and help...

  • Senior Case Manager

    23 hours ago


    Canberra, ACT, Australia Justice and Community Safety Directorate Full time $60,000 - $90,000 per year

    Details: The Office of the Aboriginal and Torres Strait Islander Children and Young People Commissioner is seeking a Senior Case Manager. The Office for ACT Aboriginal and Torres Strait Islander Children and Young People undertakes individual and systemic advocacy and monitoring in relation to Aboriginal and Torres Strait Islander children and young people...

  • Case Manager

    2 weeks ago


    Canberra, ACT, Australia Hays Full time $90,000 - $115,000 per year

    Your new company This Federal Government agency plays a vital role in supporting Australians through fair and transparent administrative processes. You'll be joining a high-performing team focused on delivering quality outcomes in line with legislative frameworks and operational standards Your new role As the APS5 Case Management Support Officer, you'll be...

  • FOI Officer/Lawyer

    2 weeks ago


    Canberra, ACT, Australia Limber Full time $53,280 - $69,840 per year

    FOI Officer/Lawyer (Baseline Clearance Essential) - Daily rate $900 to $1330 inc super - Initial 6 month secondment - Canberra LocationThe RoleOur client is seeking experienced Freedom of Information (FOI) Officer/Lawyer to work on secondment with a high profile federal government department, managing and overseeing FOI requests receivedby the Department.The...


  • Canberra, ACT, Australia Randstad - Business Support Full time $60,000 - $90,000 per year

    *About the role*In this role, the you are responsible for undertaking general administrative support services to meet the day-to-day needs of the legal practice groups. The Legal Support Officer will operate under general direction within a dynamic operating environment to provide a range of contemporary support services that are efficient and streamlined....


  • Canberra, ACT, Australia Randstad - Business Support Full time $60,000 - $80,000 per year

    Randstad is currently seeking several experienced administration officer APS4 to join a high-performing federal government team. Labor Hire | Canberra, ACT | 3 months Position descriptionResponding to customer enquiries via phone and emailLiaising with internal and external stakeholdersMonitoring shared inboxesMaintaining spreadsheets, trackers, and...

  • Policy Officer

    3 days ago


    Canberra, ACT, Australia Justice and Community Safety Directorate Full time $90,000 - $120,000 per year

    Details: Are you passionate about improving outcomes for vulnerable people in contact with the justice system?We are seeking an enthusiastic and motivated policy officer who can support work across a range of areas which may include:Restorative justice legislation and policyVictims of crime legislation and policyDisability justice policyIn this role you will...


  • Canberra, ACT, Australia Hays | Policy & Strategy Full time $90,000 - $120,000 per year

    Work with a team that supports the development and uplift of developing countries, hands-on grantsYour new company Join a high-performing team delivering impactful community-focused programs across the Indo-Pacific region. This is your opportunity to contribute to meaningful international development outcomes while working in a dynamic and collaborative...


  • Canberra, ACT, Australia Justice and Community Safety Directorate Full time $80,000 - $100,000 per year

    ACT Corrective Services (ACTCS) is seeking experienced and highly motivated professionals to fill the position of Cultural Engagement Officer (ASO6), within Service Improvement and Community Operations.The successful applicants will play a key role within Community Operations, supporting staff to work effectively to improve outcomes for Aboriginal & Torres...


  • Canberra, ACT, Australia Hays | Technology Full time $90,000 - $120,000 per year

    Your new companyJoin a large, high-impact government agency that delivers essential services to Australians. This organisation is committed to innovation, collaboration, and continuous improvement, offering a dynamic and supportive environment for professionals passionate about public service.Your new roleAs a Senior Project Officer, you will play a key role...