Audio-Visual Project Co-ordinator

The Reserve Bank of Australia have an opportunity for an AV Service Delivery Co-ordinator to join the team. The key objective of the role is to provide expert services responsible for managing the relationship with the AV managed services, delivering the Bank's AV projects in relation to planning, designing, building, testing, performance tuning and ensuring operational readiness of the Bank's IT Infrastructure services. This is a permanent position with the bank.

Be part of a team that supports each other and demonstrate growth mindsets. This role is part of the Corporate Services Group, Information Technology Department. The Corporate Services Group is responsible for the effective provision of information technology, workplace (asset management, facilities management, building security, and procurement) and data management services to support the delivery of the Bank's policy, operational and corporate objectives. Information Technology Department - responsible for transforming and developing the core IT functions that support the Reserve Bank's policy, operational and corporate objectives. This role is a hybrid position, split between the Sydney CBD office or our Bella Vista location and working from home.

About the role

• Manage the service delivery, support and proactive maintenance of Bank's Audio-Visual Infrastructure services and processes. This is like a project coordination type of role.

• Contribute towards maximising the availability and cyber protections of IT Infrastructure systems by enhancing resilience and recovery capabilities to minimising the impact of incidents.

• Deliver the required documentation, reporting and data collection for asset management, audit, standard operations and proactive management of the Bank's end-to-end IT infrastructure services and processes.

• Continuously improve systems to enhance the user experience, operate efficiently and cost effectively, including maximising automation and orchestration of implementation and ongoing operations

About you

• Proven track record of successfully delivering IT and Audio-Visual projects on time and within budget.

• 5 years of demonstrated IT experience in a service delivery role.

• Experience in both Vendor and stakeholders' management

• Understanding of current AV technologies, IT infrastructure, and integration of AV systems with IT networks.

• Sound knowledge of Microsoft Teams.

• Excellent verbal and written communication skills to liaise with clients, stakeholders, and team members

• Be proactive in taking initiatives to automate manual tasks and process improvement

• Willingness to maintain, or undertaken provided training to acquire, IT and industry related certifications as products are updated/release

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.

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