Admin Assistant

At Catered by Matt, we don't just hire for open roles—we hire for impact. If you're exceptional at what you do and align with our core values: competitive greatness, constant improvement, and extreme ownership, we want to know you.

We're hiring a skilled Admin Assistant to take charge of our administration processes. This is a fast-paced environment that thrives on ownership, direct communication, and high performance. You'll become the operational force ensuring our clients receive fast, clear, and kind communication.

If you are adaptable, thrive in a positive environment, communicate with clarity, and are ready to ride shotgun on a fast-growing catering company, we want you on our team.

Role

This role is supported by strong systems, empowering you to step in and take charge. We provide the framework, allowing you to perform with complete autonomy.

You'll be embedded in a high-trust, high-performance culture where standards are high, feedback is direct, and speed is the baseline. If you thrive in the details, obsess over outcomes, and move faster than most people think — you'll be at home here.

Responsibilities

·       Own and manage client communications 5 days per week.

·       Own and manage events within Google Calendar/Docs, ensuring all event details are clear and accurate for chefs.

·       Own and manage our event management CRM (17 hats) (easy to learn).

·       Schedule 1 on 1 calls with clients for Matt to handle.

·       Check Matt's email inbox and handle any client communication you can.

·       Handle first response to email enquiries that come through our website. (This is templatised for you).

·       Handle inbound payment tracking (Stripe, Xero)

Results

·       You manage client relationships with integrity and professionalism.

·       You make clients feel welcomed and foster a trusting environment.

Requirements

· YOE in an admin role, or 3 YOE in an executive Assistant role.

·       Ability to handle client communications clearly and efficiently

·       High level of skill in Google Workspace – Primarily: Calendar, Drive, and Docs.

·       Ability to learn and adapt fast

·       Experience in Xero, primarily with invoicing.

·       Elite Communicator. You write clearly. You speak directly.

·       Fast Response Time. You move in real time, not in delay loops. You treat responsiveness as a signal of respect

·       Pressure-Ready. Urgency doesn't scare you. High standards don't rattle you. Moving targets don't knock you off course. You meet intensity with focus and execution.

·       Be able to adapt to new priorities, fast.

Who This Role is NOT For

·       Those who need handholding, constant direction, or a to-do list to take action.

·       People who take feedback personally or need constant validation to stay motivated.

·       Anyone who needs to be followed up with to ensure a task is complete.

·       Anyone who gets rattled when priorities shift, timelines tighten, or things move fast.

Location & Schedule:

· Condamine street, manly vale

·       Full-Time

·       Monday – Friday

· :00 am – 4:00 pm

Compensation:

·       Base Salary $75,000 – $85,000

Catered by Matt Core Values:

Our core values are the heart and soul of this company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

Competitive Greatness

Be at your best when your best is needed. Enjoyment of a hard challenge. Those who have the drive to constantly improve and a long-term commitment to see incremental improvements become compounding returns.

Constant Improvement

Have the self-awareness to accurately perceive and communicate hard truths that improve others and self, the courage to do so, and the humility to accept them, even when it hurts. Nothing great can be built without feedback: internally or externally.

Extreme Ownership

Be the kind of person who admits fault, claims it, fixes it, and moves forward. You will not be judged on mistakes; you will be judged on your response to them. In a world where everything is your fault, you have complete power. This is a world we choose to operate in.

Unimpeachable Character

Be the type of person with whom people are always proud to associate, personally and professionally. We look for true alignment of thoughts, words, and actions towards a goal worth pursuing.