Administration Assistant/receptionist

2 weeks ago

Manly Vale, Australia FAST GROUP PTY LTD Full time

Fast Facilities Services PTY LTD is a leading provider of professional cleaning and facility services across Australia. We pride ourselves on delivering exceptional service to our clients while maintaining the highest standards of compliance and operational excellence. As we continue to grow, we're seeking a detail-oriented Admin Assistant to join our dynamic team.

**THE ROLE**:
As our Admin Assistant, you'll be the administrative backbone of our operations, supporting multiple departments and systems that keep our business running smoothly. This varied role offers excellent exposure to all aspects of the cleaning and facility services industry.

**WHAT YOU'LL BE DOING**:

- Reception Duties: Answer phone calls and direct calls to appropriate parties or take messages;
- Completing forms in accordance with the procedures and regulations of the company;
- Hear and resolve complaints from customers and the public;
- Prepare papers for consideration and presentation by executives, BDMS and boards of directors;
- Vehicle & Fleet Administration: Using Linxio GPS system to monitor fleet compliance, track maintenance schedules, and manage fuel card reconciliation
- Supplier Management: Maintaining supplier documentation, tracking compliance certificates, and processing accounts payable through Xero
- Client Support: Processing work orders, coordinating with operations teams, and ensuring client requests are actioned promptly
- Financial Administration: Managing bookkeeping tasks in Xero, including petty cash control and invoice processing
- Operations Support: Assisting with System scheduling, timesheet verification, and staff coordination
- CRM Management: Maintaining CRM data integrity, supporting users, and generating reports
- HR Assistance: Supporting onboarding processes and maintaining employee documentation

**WHAT YOU'LL NEED**
- Previous experience in an administrative role, ideally in cleaning, facilities, or service industries
- Strong computer literacy with experience in Microsoft Office suite
- Excellent attention to detail and organizational skills
- Professional communication skills, both written and verbal
- Ability to prioritize tasks and manage competing deadlines
- Problem-solving mindset and proactive approach
- Excellent communication skills

**ADVANTAGEOUS SKILLS**
- Experience with Xero, Linxio, Rostering System, or CRM integrated platform (training provided)
- Understanding of Australian WHS regulations
- Experience in a customer service environment
- Knowledge of the cleaning or facility services industry

**BENEFITS**
- Be a part of; a multicultural, diversified, friendly and experienced team.
- Office celebrations/parties on many occasions like Christmas, etc.
- Festive Hampers and dine-outs
- Open door policy culture
- On
- job training
- Looking in the future to be part-time to full time
- Opportunity to grow with an expanding company

If you're a detail-oriented professional with excellent organizational skills looking to join a growing company, we want to hear from you

**Job Type**: Part-time

Pay: $25.00 - $30.00 per hour

Expected hours: No less than 24 per week

**Benefits**:

- Salary packaging

Schedule:

- Day shift

**Education**:

- Certificate I - IV (required)

**Experience**:

- administration assistant: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 16/06/2025

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