Social Media Coordinator

Airtree are advertising this role on behalf of Human Health, one of our portfolio companies. Your application will be reviewed by the hiring team at Human Health.

Our mission is to give everyone access to personalised healthcare.

Nearly three-quarters of the global population are affected by chronic disease (WHO), yet most healthcare innovation targets the wealthy - with concierge clinics, luxury wearables, and $1,000+ blood tests out of reach for most.

Human Health was founded by two ex-Canva product leaders, Kate and Georgia, to change that - making precision healthcare radically accessible for the 99%, not just biohackers or billionaires. Human helps people living with chronic conditions like ADHD, autoimmune disease, long COVID, anxiety, and rare illnesses track their health, build a full medical record, and get personalised insights - all while contributing to one of the world's largest living datasets on chronic illness.

With over 150,000 users in the US and fast-growing adoption, Human is turning real-world health data into research at scale - reshaping treatment pathways and accelerating medical breakthroughs for everyone.

If you're interested, you can find out more about Our Team, Values, Benefits and Interview Process here

Requirements

We're looking for a creative, curious Junior Social Marketer to help us bring Human's voice to life across social platforms and connect with the people who need us most. You will report to our Head of Customer.

What success in your first year looks like

In your first year, you've helped grow Human's presence on social media into something people look forward to seeing. You've contributed to regular content that's clear, thoughtful, and on-brand - and you've helped shape what that brand looks and sounds like online. You've learned what drives engagement with our audience, and helped scale up the ideas and formats that work. Most importantly, you've helped more people living with chronic conditions feel connected, supported, and seen through our social channels.

What You'll be doing

Core Responsibilities:

• Support our social media presence - help plan, draft, and publish content across Instagram, TikTok, LinkedIn, and more, in line with our brand and marketing goals.
• Find and manage creator partnerships - identify aligned social creators, coordinate partnerships, and track performance to grow reach and credibility.
• Experiment and learn - run small tests across formats, hashtags, and posting strategies, and report on what's landing and what we can improve.
• Engage with our audience - surface compelling stories, product moments, and community conversations that build trust and engagement. Reply to comments, monitor DMs, and keep a pulse on how people are responding to our content and brand.
• Support marketing operations - jump in on cross-functional marketing needs like updating app store listings, helping coordinate email marketing, or supporting paid campaigns.

Your Skills and Expertise

Must haves

• 1–2 years of experience working on social media, whether in-house, at an agency, or on personal or passion projects.
• Familiar with content and video editing tools, like Canva, CapCut, Final Cut/Premier Pro, Figma, or native app editors.
• Strong sense of brand tone and visual style, with an eye for what makes content resonate.
• Comfortable writing short-form copy, from captions to comments to creator briefs.
• Curious and proactive, always looking for what's working and how to make it better.

Benefits

• Feel Impactful: Changing the lives of the 1 in 3 humans living with a chronic condition
• Feel Present: Remote working model & Flexible hours
• Feel Invested: Competitive equity options
• Feel Refreshed: Flexible leave options & 12 weeks of paid parental leave with an additional 8 weeks of flexible return to work hours
• Feel Connected: Quarterly on-sites in Sydney & annual team retreats
• Feel Fun: Join or start a shared interest group like our dinner club or movies & shows

Values

Fix systems, not symptoms.

"We cannot solve our problems with the same thinking we used when we created them."

Be clear & be kind.

"Honesty without kindness is cruel. Kindness without honesty is manipulation. Honesty with kindness is integrity."

Simpler is smarter.

"If you can't explain it simply you don't understand it"

Build impact, not empires.

"You haven't truly lived until you have done something for someone who can never repay you."

 Lean into vulnerability

"To share your weakness is to make yourself vulnerable, to make yourself vulnerable is to show your strength."

Enjoy the ride

"Having fun is not a diversion from a successful life, it is the pathway to it."

We understand the value that diversity brings to our company and broader society, so we strive to create a working environment where everyone feels heard and valued for their contributions, no matter who they are.

As such, we welcome everyone to apply for this role, especially those individuals who are underrepresented in our industry including, but not limited to: people from diverse race and ethnic backgrounds, LGBTQI+ folks, women, individuals with disabilities (both seen and unseen), and people of any age or family status.

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