IT Asset Management Specialist

About Us:

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

About the Role:

We are seeking an experienced IT Asset Management (ITAM) Specialist to establish, lead, and mature The Salvation Army's national IT Asset Management framework.

In this pivotal role, you'll take full ownership of the lifecycle of over 8,000 leased computers, 3,500 mobile devices, and 10,000+ software licenses, ensuring every asset delivers value, compliance, and stewardship consistent with our mission.

This is a permanent, full time, position based out of Blackburn, Melbourne with hybrid working arrangements.

Key Responsibilities:

• Design, implement, and evolve an IT Asset Management framework aligned with ISO 55001 principles
• Maintain an accurate and comprehensive asset register (CMDB) spanning hardware, software, and mobile infrastructure
• Oversee the end-to-end lifecycle of IT assets from procurement and leasing through deployment, maintenance, and decommissioning
• Define and enforce policies and governance around asset allocation, retention, end-of-life, and secure disposal
• Ensure license and contract compliance, avoiding overuse, waste, or penalties
• Partner with Finance, Procurement, Legal, and Service Desk teams to embed asset management in organisational processes and vendor agreements
• Provide regular reporting on asset performance, cost, depreciation, and optimisation opportunities
• Champion continuous improvement, leveraging automation and data insights to improve visibility, efficiency, and sustainability

About You:

• A degree or diploma in Information Technology, Business, Supply Chain, or a related discipline
• 5+ years' experience in IT Asset Management, Software Asset Management, or related infrastructure asset roles preferably in large, distributed organisations
• Certification in IT Asset Management or IT Service Management, such as:
• IAITAM Certified IT Asset Manager (CITAM) or equivalent
• ITIL v4 Foundation (minimum) - ideally with Service Asset and Configuration Management focus
• ISO 55000 / Asset Management Council (AMC) Fundamentals certification (highly desirable)
• Deep knowledge of hardware, software licensing, leasing contracts, and CMDB/asset tracking tools
• Proven ability to create policies, manage vendors, and influence cross-functional teams
• Strong analytical, reporting, and communication skills
• Experience implementing ISO 55001 or Asset Management Council frameworks

Why Work For Us:

• Eligible employees can access NFP Salary Packaging (up to $15,900 tax free) plus meals and entertainment benefit ($2,650)
• Generous paid Parental Leave for primary (12 weeks) and secondary carers + Purchased Leave Scheme (up to 8 weeks) + Workplace Support Leave (5 days) for volunteering in Salvos initiatives
• Flexible and hybrid WFH arrangements, access to Fitness Passport and Consumer Discounts
• Access to EAP and health & wellness initiatives
• Ongoing training and development opportunities that enhance on the job skills and proficiency
• Rewarding and fulfilling purpose driven careers that have positive and sustainable social impacts

How to Apply:

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.