Growth Operations Administrator

Job Title:

Growth Operations Administrator

Location:

Canberra, Australian Capital Territory, Australia

Role Type:

Permanent Full Time

QinetiQ is a global technology and engineering company that exists to protect lives and secure the future. With more than 8,000 employees worldwide - including 800+ here in Australia - we deliver mission-critical services and systems to Defence, national security, and essential industry.

Following a strategic redesign, we've sharpened our focus and are investing in the future - starting with the people who will help shape it.

If you're driven by purpose, passionate about solving complex problems, and ready to make a real impact - there's never been a better time to join us.

With a presence in the United Kingdom, United States, Australia, Canada and Germany, we bring global expertise to local challenges, helping build Australia's sovereign industrial capability for the future.

Applications are now welcome for this exciting support role in our Business Winning Team

Reporting to the Business Operations Manager this role will provide administration support and coordination as well as systems maintenance to enable the effective operation of the Growth Function. Ideally this role will be based out of Canberra or Brisbane.

The Growth Operations Administrator will be accountable for:

Day to day management of key internal processes, specifically Customer Relationship Management (CRM) tools, internal governance reviews, document control and SharePoint content management.

Delivering reliable, timely support to business development teams and contributing to process improvement initiatives.

Maintaining and updating customer, campaign and contact records in the CRM system in line with data integrity standards

Providing first-level user assistance, including on boarding support for new CRM users

Scheduling, organising and coordinating internal decision gate reviews

Preparing and distributing review templates, agendas and input requests to stakeholders

Maintaining SharePoint site structure, user permissions and content libraries

Participating in selected campaign reviews and debrief sessions in assist in capturing lessons learned

As a suitably experienced and well- rounded Administration professional, the Growth Operations Administrator will have:

Working knowledge of Microsoft Office 365 applications, with demonstrated proficiency in Teams, Outlook, Word, Excel and SharePoint

An understanding of CRM systems and their role in supporting business development and customer engagement

Knowledge of document control principles, including version management and formatting standards

Awareness of internal governance processes and review protocols (e.g. decision gates)

Strong attention to detail with a focus on accuracy and completeness of outputs

Ability to organise work, manage competing priorities and meet agreed timelines

Awareness of confidentiality and information security requirements when handling sensitive data

Commitment to continuous learning and willingness to expand skills in business operations and data analytics

This is an ideal entry-point role for someone looking to build a career in business operations, business development of data analytics.

Due to the nature of the role, applicants must be eligible for Australian Defence security clearance

Whilst applications must be made online, confidential enquiries are welcome and may be directed to Roz Byrne, Talent Lead via email;

Applications will close on 5th September 2025

Looking for an Employer with Benefits?

At QinetiQ, our competitive remuneration and benefits package supports your evolving needs throughout your career. You'll share in the company's success, and be rewarded for your own. We'll invest in your professional development and provide an inclusive environment for you to succeed.

Some of our benefits include:

Access to LinkedIn Learning

Flexible work

Purchased leave program & loyalty leave

Up to 18 weeks paid parental leave

Annual incentive scheme

Complimentary salary continuance insurance

Annual volunteering leave with Operation Give Back

Relaxed dress code

As the defence industry in Australia grows, it is an exciting time to join QinetiQ. What the company looks like today will be different to that of tomorrow as we navigate an ever changing world. To innovate for our customers' advantage we value the need for diversity of thought in everything we do. We provide a flexible and inclusive environment where our people can bring their whole selves to work, meaningfully contribute and have equal opportunity to succeed. We actively seek applications from people who come from diverse backgrounds and experiences. Aligned with our Diversity and Inclusion Strategy and Reconciliation Action Plan, we also encourage applications from women, veterans and First Nations people.

QinetiQ conducts pre-employment screening, including but not limited to identity verification and police checks, for all preferred candidates.