Head of Key Accounts

2 weeks ago

Melbourne, Victoria, Australia L'Oréal Full time $120,000 - $180,000 per year

About The Job

  • Create and drive internally and externally the aspirational long term growth plan / joint business plan for one of our key pharmacy accounts both online and offline
  • Build strong relationships with all relevant stakeholders at the customer
  • Build, accurate forecasts and achieve Deliver the account/s results: turnover, market share, profit etc.
  • Have a deep understanding of the growth levers relevant to customer with specific focus on the shopper so selling is through shopper insights to drive results
  • Drive with impact as a customer leader, by collaborating with the multifunctional team and animating peer functions: marketing, supply chain, finance, category development
  • Lead with an achievement-oriented mind-set to help coach and mentor the team
  • Proactively drive growth and have an entrepreneurial spirit

About You

  • You have previous experience with retail strategies and objectives, ideally in the FMCG or retail environment.
  • Demonstrated ability to achieve targets and meet challenging deadlines
  • Experience working with multiple stakeholders, internally and externally to achieve goals.
  • Excellent stakeholder management- we want someone with energy and passion that can bring others along the journey.
  • You will have excellent analytical and commercial acumen

About The Division
In the L'Oréal Consumer Products Division, our mission is to democratise the best of beauty which means bringing beauty to all. And for us, beauty must be sustainable.

The Consumer Product Division holds the world's #1 beauty brand with L'Oréal Paris, the #1 makeup brand with Maybelline New York, the #1 natural brand with Garnier, and NYX Professional Makeup. The CPD division is L'Oréal groups largest division made up of 30k employees worldwide.

About L'oreal Groupe, Australia And New Zealand
The L'Oréal Groupe in Australia & New Zealand is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role. If you require any adjustments or accommodations in our recruitment process, employment or have questions in regards to accessibility please email

to speak with our Talent Acquisition representative.

We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability. We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF).

L'Oréal acknowledges the Traditional Owners & Custodians of the lands on which we work and pay our respects to their Elders past, present and emerging.

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