Sales Coordinator – Client Relationships

2 weeks ago

Alexandria, Australia Superior Hair Extensions PTY LTD Full time $60,000 - $80,000 per year

Sydney, NSW | Full-Time | Growth Role

About Us

Superior Hair Extensions has been a trusted name for over 20 years, but the real story is our explosive growth in the last three. We've doubled in size in the past 12 months alone, and with a young, ambitious team, the momentum isn't slowing down. We're now looking for a driven Sales Coordinator to work directly with our clients — building relationships, managing leads, and helping take our brand to the next level.

The Role

This isn't a cold-calling job. You'll be working with warm leads, inbound enquiries, and existing clients — guiding them through our product range, answering questions, and helping them find the perfect solution. You'll spend your time on Zoom calls, phone check-ins, and emails, making sure every client feels supported from first contact through to purchase and beyond.

It's a role for someone who's confident speaking with people, naturally persuasive, and thrives in a fast-moving, team-driven environment.

What You'll Do

  • Jump on Zoom calls and phone calls with clients, salons, and wholesale partners.
  • Manage inbound leads — qualifying, following up, and converting them into sales.
  • Build strong, long-term client relationships by understanding their needs and offering tailored solutions.
  • Work closely with the marketing team to align promotions and campaigns with sales conversations.
  • Keep CRM systems (HubSpot, Salesforce, or similar) up to date with client interactions and pipeline status.
  • Assist in preparing quotes, proposals, and follow-up documentation.
  • Provide after-sales support to ensure customer satisfaction and repeat business.

What We're Looking For

  • 2-3 + years' experience in sales/account management
  • Confident communicator who's comfortable on Zoom and phone calls.
  • Strong relationship-building skills and a consultative sales approach.
  • Organised and reliable — able to follow up leads and manage a busy pipeline.
  • Familiar with CRM systems (HubSpot, Salesforce, or similar).
  • Proactive, positive, and motivated to hit sales targets (without aggressive cold calling).
  • Passion for beauty, fashion, or lifestyle industries is a plus.

What's In It for You

  • Work with warm leads — no cold calling.
  • Be part of a young, ambitious team in a business that's doubling year-on-year.
  • Training and mentorship from senior sales and marketing leaders.
  • Career growth opportunities as we expand across wholesale, retail, and international markets.
  • Competitive base salary + super + performance incentives.
  • Full-time role based in Sydney, NSW (with occasional events and meetings off-site).

Minimum Requirements

  • 2–3 years' proven experience in sales, account management, or client-facing customer service. (required)
  • Excellent communication skills (written and verbal). (required)
  • Proficiency with CRM systems and strong computer literacy. (required)
  • Australian work rights (citizen, PR, or valid visa).

How to Apply

If you love building client relationships, thrive on helping people, and want to be part of a fast-growing brand, we'd love to hear from you. Apply now with your CV and a short cover letter telling us why you'd be the perfect fit for Superior Hair.

Remuneration: $50,000-$70,000 + commission + super

Job Types: Full-time, Part-time

Pay: $50,000.00 – $70,000.00 per year

Expected hours: 25 – 40 per week

Experience:

  • B2B sales: 2 years (Preferred)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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