Health Club Coordinator

6 days ago

Greensborough, Victoria, Australia Belgravia Health & Leisure Group Full time
  • Great career paths and development with an entrepreneurial organisation
  • Free facility access
  • Enjoy a great work / life balance with mornings, evenings and weekend shifts
  • Lead a great team in a supportive culture - Full time position

This is a great opportunity for qualified, friendly and skilled Health Club Coordinator to join the team and lead our aquatics team

About the Role

This is an exciting time for Belgravia Leisure as we look to appoint a suitably qualified and experienced Health Club Coordinator to coordinate the day to day operation of the health club, Coaching Zone and personal training programs by providing leadership and direction to a passionate, professional and highly engaged fitness team.

The Health and Fitness Coordinator will identify opportunities (including new programs) to maximise occupancy and growth of the health and fitness business and will deliver and drive exceptional service and a culture of innovation. The delivery of quality gym programs to patrons is an essential skill that will lead to customer satisfaction, retention and obtaining new members through word of mouth.

With experience as a leader in the Health and Fitness Industry and experience in delivering exceptional customer service you will continue to drive the overall fitness experience of our guests.

Key accountabilities include:

  • Staff rostering within budget
  • Total attendance reporting - Personal training, Coaching Zone and casual attendance
  • Ensure up to 90% of new members are scheduled for their Begin appointments
  • Member engagement on the gym floor
  • Coordinate and deliver the functional gym floor group training program
  • Achieve personal training session targets
  • Ensure all Personal Training sessions are tailored to our client's needs
  • Manage safe and efficient health and fitness programs within legislative guidelines
  • Ensure all health club and Coaching Zone equipment is in safe working order at all times
  • Maintain NPS and mystery shop scores in line with KPIs adopted by Belgravia Leisure
  • Demonstrate behaviours that are consistent with the Belgravia Leisure C.L.E.A.R. Values

About You

You will be a passionate leader who stays up to date with fitness industry trends and training techniques. You will be open to new ideas to get the community moving and have experience in leading a team to achieve collective and individual targets.

You have strong communication skills that build rapport and are truly passionate about helping others achieve their goals. Ideally you will have at least 2 years' experience in the Health and Fitness Industry and proven experience as a personal trainer or exercise physiologist.

Leading by example is a high priority and you possess values such as integrity, excellence, courage, openness, respect leadership and accountability.

About the Qualifications

  • Current First Aid Certificate (Level 2)
  • Current CPR Certificate
  • Working with Children Check (or equivalent)
  • Current National Police Check
  • Leadership and Management Skills
  • Certificate III in Fitness
  • Certificate IV in Fitness
  • Industry Body Registration
  • Experience working in a Health Club Environment

*If you do not currently hold these qualifications you must be willing to acquire.

About the Company

Belgravia Leisureis part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 150 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

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