Project Manager

About us:

HSI Donesafe, an HSI Company, is one of the fastest growing cloud-based workplace health, safety, and compliance platforms. Known as "The People's Safety Software", Donesafe is built with the user in mind and is designed to ease the administrative burden and cost of WHS management. Our parent company, HSI, is a leading Environmental, Health and Safety (EHS) and workforce development provider based in the United States that offers safety and workplace training, safety management software, and compliance solutions. Founded in 1977, HSI has seen tremendous growth supported by innovative technology, robust systems, and exceptional customer support. Our mission is to make the workplace and community safer.

We have a fantastic opportunity to join our talented Project Management team as a Project Manager. This position reports to the Director of Customer Onboarding, APAC.

Key Details:

• Hours: Full-time, 6-month fixed-term contract with the potential for extension
• Location: Sydney-based (onboarding and initial training will be conducted in person to ensure a smooth and efficient start)
• Start date: Immediate start required

• Working Arrangement: Hybrid model

• 1 day in the office per week following onboarding.

• During the first 2 weeks, the successful candidate will be required to attend the office 3 days per week for onboarding, upskilling, and team integration

Job Summary

The Project Manager is a pivotal role responsible for leading the implementation of HSI Donesafe Solutions for our largest and most strategic clients. This position requires a seasoned professional with a deep understanding of project management, who can navigate complex client expectations and commercial drivers. The successful candidate will not only drive project delivery but also serve as a key commercial partner to the sales team.

Key Responsibilities

Commercial Leadership and Pre Sales

• Partner with the sales team to strategically scope, cost, and draft comprehensive Statements of Work (SOWs) for prospective clients. Use your expertise to advise on project feasibility and contribute to commercial proposals that secure new business.

Strategic Project Execution

• Lead and manage the entire project lifecycle for large-scale, enterprise level HSI Donesafe implementations. This includes defining scope, managing high level risks and ensuring project delivery aligns with both client objectives and business profitability.

Executive Stakeholder Management

• Act as the primary point of contact for senior level client and internal stakeholders. You will be responsible for leading governance meetings, providing project updates and proactively managing expectations to ensure a smooth and transparent project experience.

Risk and Scope Management

• Proactively identify, analyse and mitigate complex risks, issues and blockers. You'll be accountable for rigorously managing project scope, leading the negotiation and execution of formal Change Requests for out of scope work and ensuring all changes are tracked and priced appropriately.

Cross Functional Collaboration

• Collaborate with product, development and technical teams to facilitate complex solution design and ensure the timely delivery of system integrations.

Team and Process Improvement

• Contribute to the ongoing refinement of project management methodologies and best practices within the organisation.

Competencies

• Adaptability - The ability to strategically balance competing priorities from large enterprise customers and manage multiple, concurrent project streams in a dynamic and fast-paced environment.

• Commercial Acumen - A proven ability to understand commercial contracts and contribute to sales processes.

• Communication - Exceptional verbal and written communication skills with the ability to confidently present to and influence executive level stakeholders.

• Problem Solving - The capacity to troubleshoot and solve complex issues with a strategic mindset, focusing on long term solutions that benefit both the client and the business.

• Leadership - A self starter with a proactive, driven attitude who takes full ownership of projects and inspires trust in clients and colleagues.

Qualifications and Experience

• 5+ years of experience in a project management role, with a strong emphasis on managing large scale, enterprise level software implementations.

• SaaS implementation experience is highly preferred, with a proven track record of successful project delivery.

• Experience contributing to pre sales or sales processes, including the creation of SOW's.

• Expertise in various project management methodologies (Agile, Scrum, Waterfall).
• Project Management certifications strongly preferred.
• Excellent analytical and problem solving skills, with proficiency in project management tools, CRM software (e.g., Salesforce), and MS Office Applications.

What's in it for you?

• Access to a confidential and free EAP Service (Employee Assistance Program)
• Birthday Bonus Day – A day of paid leave for your birthday
• Access to FlareHR Employee Benefits & Discounts, including Novated Leasing
• Tuition Reimbursement – We are constantly looking to foster development and growth which is why we support eligible employees with education expenses.
• Volunteer Leave – We believe in giving back and supporting activities that serve the community which is why our employee's are entitled to 16 hours of volunteer leave per year to support causes that align with our mission 'Connection Workplace Safety, Compliance and Employee Development'
• A flexible working environment
• A collaborative and supportive team-based environment

Our culture

Life at HSI Donesafe is underpinned by two key values:

#OwnIt - We do what we do with passion and enthusiasm. We take responsibility and just get the job done.

#Teamwork- We're a company that fosters collaboration, teamwork, and innovation. We work exceptionally hard and celebrate our wins together.

#Continuous Improvement- Creating new and better ways for our team and organization to be successful. As an organization and as individuals, we are a work-in-progress always striving to be better.