Operations Support Specialist

2 weeks ago

Seaton SA, Australia Chubb Fire & Security Pty Ltd Full time $60,000 - $90,000 per year

We are looking for an Operations Support Administrator to join our busy and dynamic team in Findon (Adelaide).

Findon, South Australia

Globally recognized company

Competitive Remuneration Package

  • Supportive team/branch culture

About us

A leading provider of fire safety and security solutions, we at Chubb Fire & Security Australia are driven by a powerful purpose - to make the world a safer place. We start by living by our value of PROTECT PEOPLE FIRST. We are an industry leader and part of the API Fire and Security group of companies.

About the Role

We are currently seeking an energetic and experienced Operations Support Administrator to join a newly created team, reporting to the Operations Support Supervisor.

Duties and Responsibilities include but are not limited to:

  • Customer service and general administration
  • Proactively updating customers on service work and enquiries
  • Daily invoicing
  • Raising of purchase orders & work orders
  • Data entry
  • Managing shared email inbox
  • Inbound & outbound phone calls
  • Managing customer SLA's & compliance
  • Service Coordination of Field Technicians
  • Dispatching and scheduling technicians to customer sites

About You

  • Australian or New Zealand Citizenship or Permanent Resident
  • Experienced with data entry and analysing data
  • Experienced working with MS Office - Excel
  • Experienced with coordinating/scheduling field technicians in a fast-paced environment
  • Experience within customer service in a call centre/team environment (mandatory)
  • Knowledge of Pronto / Salesforce or other ERP / CRM systems (preferred but not essential)
  • Familiarity with KPI targets
  • A customer centric focus
  • Enjoys working in a team environment
  • Able to work between hours of 7am-5.30pm on a rotating shift roster
  • Technical aptitude to pick up the industry and role quickly.

What we will offer you:

  • Competitive remuneration package
  • Supportive team structure with all training provided.
  • Ability to support and make a difference to those most vulnerable in our community.
  • Working for a global organisation which brings job stability and where you are treated like family.
  • Planning and support for progression towards any role within Chubb
  • Paid university education program through the Employee Scholar Program
  • Access to People Matters - an employee discount platform with access to hundreds of discounts across shopping, groceries, health and wellbeing, leisure and entertainment

Información adicional

Sobre nosotros, nuestra cultura y lo que podemos ofrecerle

Fundada hace más de 200 años, Chubb Fire & Security es una empresa global cuya motivación reside en mantener a las personas y al mundo seguros. Proporcionamos sistemas, equipos y servicios esenciales, desde vigilancia CCTV digital y alarmas contra intrusos, hasta sistemas de detección y extinción de incendios. Nuestra completa variedad de productos y servicios innovadores satisface las necesidades de una amplia gama de clientes, desde negocios independientes locales hasta muchas de las empresas del FTSE 100.

Creemos que ofrecemos una cultura laboral única, donde usted es tan importante para nosotros como nuestros clientes, y queremos que eso sea lo que sienta cada día. Estamos orgullosos de facilitar una formación extensa a todos nuestros nuevos asesores, prestándoles un apoyo total y permitiéndoles prosperar en sus nuevos puestos y más allá, con oportunidades continuas de desarrollo profesional a lo largo de su trayectoria profesional con nosotros.

  • Operations Support Specialist

    5 days ago

    Seaton, Australia Chubb Fire & Security Pty Ltd Full time

    We are looking for an Operations Support Administrator to join our busy and dynamic team in Findon (Adelaide). Findon, South Australia Globally recognized company Competitive Remuneration Package - ️ Supportive team/branch culture About us A leading provider of fire safety and security solutions, we at Chubb Fire & Security Australia are driven by a...

  • Support Worker

    2 weeks ago

    Seaton, Australia The CareSide Full time

    **Position: Support Worker** **Location: Seaton, SA** **We Offer**: - Vibrant team environment - Central office locations across all states with excellent public transport links - Value-based organisation - Opportunities for career progression within a growing team - Ongoing support, training, and development - Travel reimbursement - Free uniforms and...

  • Community Support Worker

    1 week ago

    Seaton, Australia disAbility Living Incorporated Full time

    **Location**:Western Suburbs**: - ** Work close to home!**: - ** Shift Details**:Day shifts plus active & passive nights, short & longer shifts available - ** Permanent Part Time**:minimum 15 hours per fortnight plus more to pick up if available - Generous salary of $69,013 - $71,189 (pro rata) - Not-for-profit salary packaging options of up to $15,899 per...

  • Operations Support Specialist

    2 weeks ago

    Findon SA, Australia Chubb Fire & Security Full time $60,000 - $80,000 per year

    We are looking for an Operations Support Administrator to join our busy and dynamic team in Findon (Adelaide).Findon, South AustraliaGlobally recognized companyCompetitive Remuneration Package‍ Supportive team/branch cultureAbout usA leading provider of fire safety and security solutions, we at Chubb Fire & Security Australia are driven by a powerful...

  • Respite Support Practitioner

    6 days ago

    Seaton, Australia Centacare Full time

    **Join our Foster Care team to provide in-home support carers with children aged 0-17 and empower foster families in the community!** **The Role** Centacare's Foster Care program is looking for a dedicated Respite Support Practitioner to join our team. This vital role involves working with children in foster care ranging from 0 to 17 years in immediate,...

  • Respite Support Practitioner

    5 days ago

    Seaton, Australia Centacare Full time

    **Join our Foster Care team to provide in-home support carers with children aged 0-17 and empower foster families in the community!** **The Role** Centacare's Foster Care program is looking for a dedicated Respite Support Practitioner to join our team. This vital role involves working with children in foster care ranging from 0 to 17 years in immediate,...

  • Mental Health Worker

    1 week ago

    Seaton, Australia Centacare Full time

    **Support individuals with eating disorders through non-clinical, recovery-focused outreach, workshops, and referrals in a compassionate team environment.** **Your new Role** As a Mental Health Worker, you’ll play a key role in supporting individuals on their recovery journey. You'll work with clients experiencing eating disorders, disordered eating, and...

  • Software Support Specialist

    2 weeks ago

    Greater Adelaide SA, Australia acQuire Technology Solutions Full time

    Software Support Specialist - Adelaide **Software Support Specialist** **For an international natural resources software company** **Does this sound like the big picture of your career?** - You are a smart and experienced Software Support Specialist, looking for versatile work at a globally growing software company - You are motivated by challenging work...

  • Customer Support Specialist

    2 weeks ago

    Adelaide SA, Australia M.P. Thompson & Associates Full time $60,000 - $80,000 per year

    TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control and support devices of any kind. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity.The drive to keep on pushing boundaries is part of our DNA: TeamViewer...

  • Technical Support Specialist

    5 days ago

    Adelaide Region SA, Australia HAYS Full time

    An initial contract till the end of December for a Government Department based in Adelaide. **Your new company** This SA Government Department supports Central and Local Health Networks to deliver ICT services. **Your new role** Reporting to the team lead, the Technical Support Specialist will predominantly be providing ICT support services at different...