Property Management
7 days ago
Property Management & Quality Control Lead
Melbourne, VIC | Full-Time
About the Role
We are seeking a meticulous and hands-on
Property Management & Quality Control Lead
to oversee the daily operations and maintenance of our short-term rental portfolio.
This role requires someone who is
exceptionally detail-oriented
, takes pride in
cleanliness and organisation
, and is comfortable
personally handling minor repairs, set-ups, and on-site improvements
to ensure each property meets our premium guest readiness standards.
Key Responsibilities
- Property Management:
Oversee the day-to-day operations of holiday rental properties, ensuring they are impeccably clean, well-maintained, and fully guest-ready. - Quality & Presentation:
Maintain an exceptional eye for detail — identifying even the smallest imperfections, ensuring cleanliness, organisation, and visual balance in every room. - Hands-On Tasks:
Actively handle light handyman duties (e.g. replacing bulbs, assembling furniture, tightening fittings) and assist with property setups when needed. - Maintenance Coordination:
Source and liaise with contractors and vendors, monitor maintenance tickets, and ensure tasks are completed to high standards and on time. - Stock Management:
Supervise inventory of consumables, amenities, and replacement items across multiple properties, keeping accurate records and restocking proactively. - Reporting:
Conduct inspections and generate reports on property conditions, cleanliness scores, and quality performance metrics. - Portfolio Development:
Assist in preparing new listings for launch, coordinating setup, styling, and readiness.
Qualifications & Skills
- Experience in property management, hospitality, or facilities operations.
- Exceptionally high personal standards of cleanliness, organisation, and presentation.
- Hands-on and proactive:
enjoys solving small problems immediately rather than delegating. - Strong coordination and contractor management skills.
- Excellent communication, reporting, and time management ability.
- Proficiency in property management systems (Guesty, Breezeway, or similar).
- Flexibility to work weekends or public holidays when required.
Salary & Benefits
- Salary:
AUD 65,000–80,000 (depending on experience) - Performance-based bonuses
for quality metrics and guest satisfaction. - Opportunity to work with
innovative technologies
and modern management tools. - Supportive, dynamic team culture.
- Career growth pathway into senior operations management.
Ideal Candidate
You are the type of person who notices everything — a slightly
"perfectionist"
eye for detail, passionate about presentation, and takes pride in leaving every space better than before. You're hands-on, proactive, and always looking for ways to improve efficiency, comfort, and quality.
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