Operations Manager

About us

Qube is Australia's largest integrated provider of import and export logistics services with a market capitalisation of around $6.5 billion as at 30 June 2024. We operate in over 200 locations across Australia, New Zealand and South East Asia with a workforce of more than 11,000 employees.

Our purpose is to help our customers, communities, industries and people to Thrive through a relentless focus on our five priorities – Safety, Wellbeing, Planet, Opportunity and Performance. Our business is comprised of two core divisions: the Operating Division, and Qube's 50 per cent interest in Patrick Terminals, Australia's leading container terminal operator. The Operating Division comprises two business units: Qube Logistics and Infrastructure and Qube Ports and Bulk.

Role Location:  SA - Bordertown, Naracoorte , Horsham

Role Type:  Full-time

About the role

• Ensure safe working practices are adhered to, promote safety policies and procedures on an on-going basis
• Support  labour resources to meet workload forecasts and the department budget on a daily, weekly, monthly basis
• Build and promote a team environment focused on working collaboratively to achieve team and SC objectives
• Lead, motivate and engage staff through the use of effective people management processes and practices, building their capability to achieve team and individual objectives
• Use effective communication techniques which encourage open and honest communications and constant information flow
• Implement continuous improvement of systems and processes
• Understand and adhere to all relevant Company policies and procedures and  promote the same amongst teams
• Build relationships with key stakeholders
•  Develop the functionality of 'live' fleet allocation for use within the direct business
• Complywith all HSE legislation.
• Complete reports and adhere to budgets as directed
• Manage staff including mentoring, disciplinary processes and any grievance in line with Company standards
• Provide a high level of customer service at all times when dealing with office staff, internal customers and clients while  pro-actively representing the company
• Work within Chain of Responsibility (CoR) obligations in all areas of role
• Demonstrate inclusive behavior and show respect for diverse backgrounds, experiences, and perspectives

What you can bring to Qube

• Excellent planning and problem solving skills
• Proven business acumen
• Ability to work under pressure
• Excellent verbal and written communication skills
• Team player, natural leader and constant motivator
• Computer literate with developed MS Suite skills and the ability to quickly learn new systems
• IT savvy with ability to operate internal systems and identify opportunities to improve utilization.
• Solid understanding of HSE and CoR legislation
• Possess supportive team values and strong leadership qualities
• Must have a flexible attitude with adaptability in a changing pressurized environment
• Outstanding customer service skills with a commitment to maintaining and exceeding company standards
• Conduct all work with integrity and confidentiality

Benefits

• Up to 50% off gyms, studios, active wear, healthy meals, supplements, recovery and more through the Qube Fit program.
• Discounted health insurance 
• Special paid leave to participate in volunteering activities
• Unlimited access to employee assistance program delivered through Sonder
• Generous paid parental leave for eligible employees
• Ongoing learning, development, and training opportunities for employees

Qube recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from people of all genders, ages and backgrounds. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected on their unique strengths and characteristics.

If you want to invest in your future apply now and we will help you reach your full potential.