Executive Assistant
1 week ago
About Legal Aid Queensland
Legal Aid Queensland's vision is to be a leader in a fair justice system where people are able to understand and protect their legal rights. Our purpose is to provide quality, cost effective legal services to financially disadvantaged people throughout Queensland. We embrace diversity, flexibility, learning and continuous improvement to deliver quality legal services.
About the RoleThis is an exciting opportunity for experienced administrators to play a pivotal role in supporting the Executive Leadership Team within the fast-paced and dynamic Information, Advice and Partner Services Division. In this role, you will manage high-volume in-trays, coordinate and support a range of meetings, schedule appointments, and organise travel arrangements—ensuring the smooth and efficient delivery of executive priorities.
In this role, your responsibilities will include:
- Provide proficient, confidential executive support, administrative and secretarial services to the Executive Director, working under limited supervision and using a high level of initiative to resolve issues.
- Act as the first point of contact for the Executive Director including managing enquiries, coordinating schedules and arranging meetings.
- Coordinate incoming correspondence, complaints and other due tray items in accordance with priorities and address issues and follow-up as required.
- Manage and resolve enquiries received from internal and external staff, clients and stakeholders appropriately screening for issues and directing enquiries to an appropriate area or contact.
- Organise divisional meetings including preparation of agendas, taking of minutes, collating and distributing meeting materials.
- Book and manage travel arrangements for the Executive Director.
- Prepare or edit routine email communication, presentations, correspondence, briefing notes and reports.
- Manage confidential records including saving, filing and archiving in accordance with relevant record keeping procedures.
- Coordinate local financial transactions and reconciliation of credit cards if required.
- Develop, implement and review administrative processes to manage workflow and create efficiencies.
How You Will be Assessed
The ideal applicant will be someone who has the following capabilities:
- You have administrative and secretariat experience in a professional office and can use information technology systems (eg. Microsoft Office) and learn organisation specific programs.
- You can work independently, plan ahead, monitor task progress to ensure deadlines are met, demonstrate flexibility and reschedule or reorganise work to reflect changes in priority.
- You communicate in a clear, succinct and accurate manner, operate effectively in internal forums and deliver courteous, confidential and professional services.
Other Capabilities that May be AssessedLegal Aid Queensland applies the Leadership competencies for Queensland. This role is mapped to the 'Individual Contributor' profile. Please refer to the position description for more detail.
What we OfferAs a member of the Legal Aid Queensland Community, you will receive:
- Full time hours: 25 hrs per week
- Generous employer super contributions of 12.75%
- Flexible working hours
- Generous salary packaging available (Click here to calculate)
- Study leave for approved work-related courses.
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