Venue Manager

1 week ago

Hillarys, Western Australia Turquoise Conlan PTY LTD Full time $60,000 - $90,000 per year

About Us:

Turquoise Café is an established and beloved café known for its vibrant atmosphere, exceptional coffee, and delicious breakfast platters. With a successful presence in WA, we are excited to place a Venue Manager in our Hillarys Venue.

Position Overview:

We are seeking a dedicated and dynamic Venue Manager to lead our team. This role is pivotal in ensuring the seamless operations, exceptional customer experiences, and continued success of our brand.

Key Responsibilities:

- Oversee the day-to-day operations of the café, ensuring smooth functioning of all aspects including service, kitchen operations, and customer satisfaction.

- Lead, mentor, and motivate a diverse team to uphold high standards of service and product quality.

- Manage inventory, ordering, and stock control to optimise efficiency and minimise waste.

- Uphold and enforce health, safety, and hygiene standards according to regulatory requirements.

- Develop and implement strategies to maximize profitability and achieve financial targets.

- Foster a positive work environment that encourages teamwork, collaboration, and growth opportunities for staff.

- Build and maintain strong relationships with customers, suppliers, and the local community to enhance brand reputation and customer loyalty.

- Handle customer feedback and complaints effectively, ensuring prompt resolution and customer satisfaction.

Requirements:

- Proven experience in a similar managerial role within the hospitality industry.

- Strong leadership skills with the ability to inspire and motivate a team.

- Excellent communication, interpersonal, and organizational skills.

- Knowledge of food safety regulations and best practices.

- Ability to work flexible hours including weekends and evenings as required.

Benefits:

- Competitive salary package commensurate with experience.

- Opportunities for career growth and advancement within a growing company.

- Supportive and collaborative work environment.

- Work-life balance with reasonable working hours and roster flexibility, we do not do split shifts.

Application Process:

If you are passionate about hospitality, have a proven track record in leadership, and are eager to join an exciting new venture at Turquoise Café, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role.

Turquoise Café is an equal opportunity employer and values diversity in the workplace.

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