Administration Officer

• Join an inclusive team that supports your growth, provides learning opportunities and collaboration you need to excel in your role.
• Part-time, permanent position – flexible remote position
• Advance your administration career in a stable, supportive environment, where cooperation and teamwork are highly valued.

The Opportunity

Support Pathways is a dynamic organisation offering a holistic approach to disability support, providing Psychology, Occupational Therapy, Support Work and Support Coordination services to participants across Victoria.

We are seeking a motivated professional Administration Officer to join our team in a part-time, fully remote role focused on Support Work and Support Coordination.

You'll be joining a collaborative and growing organisation including Support Workers, Support Coordinators, Occupational Therapists, a Psychology team and their assistants.

This position is for five hours per day, commencing at 9:00am (plus a lunch break), five days per week. Start and finish times are negotiable. 

The Role

As the Administration Officer, you will:

• Assisting other members of the team and providing general administrative support
• Answering and directing phone calls in a professional and friendly manner
• Assisting with roster management and coordination
• Managing and approving timesheets
• Maintaining and updating internal databases
• Assisting with invoicing and general accounts administration
• Checking payment status in Xero (experience preferred but not essential)

The Best Bits

• Part-Time Role: Enjoy meaningful work with a manageable schedule that fits your lifestyle.
• Family-Friendly: Join an organisation that values and supports your family life and work-life balance.
• Flexible Remote Work: Work from home and balance your professional and personal commitments.

About You

To be successful in this position, our ideal candidate:

• Has at least two years' experience in administration, reception, or customer service. Applicants with equivalent skills and proven capability are also welcome.
• Is proficient in all Microsoft Office applications; experience with Xero is highly regarded.
• Currently holds, or is willing to obtain, a NDIS Screening Check, Police Check, and Working With Children Check (WWCC).

Please note: we will facilitate these checks through the recruitment process, if required.

The Essentials

• Highly organised, with excellent attention to detail and the ability to manage multiple deadlines.
• Able to work independently and as part of a team, with a proven track record of delivering work on time.
• Excellent communication and interpersonal skills, with a strong focus on customer service.
• Practical problem solver with strong decision-making skills and the ability to adapt to change.
• Patient, dependable, and proactive, with a positive, team-focused attitude.
• Organised, accurate, and calm under pressure in a busy environment.

If you're passionate about this opportunity but don't meet every single criterion, we still encourage you to apply.

We value progression over perfectionism, and so if you're open about your strengths and weaknesses, and prepared to challenge yourself, we'd love to hear why you believe you're the best choice.

To Apply

All applications must be lodged online by clicking on the 'apply now' button. Please include your full resume and a cover letter clearly addressing the essential criteria.

For more information, please contact Jemma at

This role requires that a person has the right to live and work in Australia. Applications close 11/12/2025.

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.