Guest Experience Host

2 weeks ago

Ballarat, Victoria, Australia Travel + Leisure Co. Full time $45,000 - $65,000 per year

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

ow You'll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • Discounted hotel stays across the world

  • Subsidised Private Health Insurance (upon successful completion probation period)

  • Professional development funding

  • Base hourly rate coupled with performance based incentives

  • Monthly, Quarterly and Yearly Recognition Programs

How You'll Shine?

  • Generate sales appointments for our sales centers located at our amazing resorts and via livestream

  • Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered

  • Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process

  • Clearly articulate the benefit of traveling within Wyndham Destinations community

  • Meet targets and KPI's as set by the business

  • This role requires you to be available for weekend and public holiday shifts. 

What You'll Bring

To be successful in this role, you will be:

  • Previous experience within a similar hotel position

  • Genuine passion for customer service and the local area

  • Excellent communicator with strong interpersonal skills

  • Enthusiastic, self-motivated and positive individual

  • Immaculate presentation and professional grooming standards

  • High levels of computer literacy

  • Previous experience with a PMS system (Opera) advantageous

  • Have the ability to recognize and solve problems in the workplace

  • Ability to work a flexible schedule, including nights, weekends, public and school holidays.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

  • Receptionist

    2 weeks ago

    Ballarat, Victoria, Australia BIG4 Ballarat Windmill Holiday Park Full time $45,000 - $55,000 per year

    Looking for a rewarding opportunity in a picturesque setting? Join our team at BIG4 Ballarat Windmill Holiday Park, known for its stunning location and commitment to exceptional customer experiences. As a family owned and operated park, we prioritise creating a warm and welcoming atmosphere for our guests. Be part of a close-knit team where your...

  • Housekeeping Supervisor

    5 days ago

    Ballarat, Victoria, Australia BIG4 Ballarat Windmill Holiday Park Full time $60,000 - $80,000 per year

    Looking for a rewarding opportunity in a picturesque setting? Join our team at BIG4 Ballarat Windmill Holiday Park, known for its stunning location and commitment to exceptional customer experiences. As a family owned and operated park, we prioritise creating a warm and welcoming atmosphere for our guests. Be part of a close-knit team where your...

  • Cook

    2 weeks ago

    Ballarat, Victoria, Australia Mid City Hotel Ballarat Full time $2,585 - $35,000 per year

    About Mid City Hotel BallaratMid City Hotel Ballarat is a cherished destination in the heart of Ballarat, known for its exceptional hospitality and prime location. In response to strong guest demand, we are relaunching our restaurant to offer a high-quality dining experience. We are seeking a dedicated and skilled Cook to join our kitchen team and help us...

  • Cocktail Bartender

    2 weeks ago

    Ballarat, Victoria, Australia Piano Bar Ballarat Full time $29,400 - $29,457 per year

    The Role – Cocktail BartenderJoin the team at Piano Bar Ballarat, we are all about live music, drag shows, and an unbeatable atmosphere. We're looking for a talented and energetic cocktail bartender to shake, stir, and pour unforgettable experiences for our guests.Key Responsibilities:Prepare and serve creative cocktails, beer, wine, and spirits to a high...

  • Housekeeping Attendant

    2 weeks ago

    Ballarat, Victoria, Australia My NRMA Full time $40,000 - $60,000 per year

    Company Description With properties in some of Australia's most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a...

  • Motel Manager

    1 week ago

    Ballarat, Victoria, Australia Ballarat Hy Motel Pty. Full time $75,000 - $90,000 per year

    The Menzies Motel (Ballarat) is located in Ballarat, VIC 3352. Now we have an exciting opportunity for an enthusiastic and self-motivated Motel Manager to join our team. Reporting to the Owner, this is a full time, hands-on role.The Role:Maintaining an efficient, friendly and professional service to our guestsManage marketing including online book-in...

  • Shift Manager

    2 weeks ago

    Ballarat, Victoria, Australia Boatshed Restaurant Full time $60,000 - $80,000 per year

    Shift Manager – The Boatshed RestaurantLake Wendouree, BallaratAbout UsThe Boatshed is a vibrant, well-loved restaurant overlooking the stunning Lake Wendouree. We pride ourselves on delivering memorable dining experiences for breakfast, lunch, and dinner, paired with excellent coffee, cocktails, and a warm, welcoming atmosphere.We are looking for a...

  • Restaurant All Rounder

    2 weeks ago

    Ballarat, Victoria, Australia Pepaji Pty Ltd Full time $104,000 - $108,000 per year

    We're on the hunt for our next hospitality superstarLove good food, great coffee and a cheeky glass of wine?Have at least 2 years demonstrated experience making guests feel welcome and looked after? Looking for the chance to step up into a leadership role in the next 6 months?If that sounds like you, we'd love to have you on our team. Award winning venue...

  • Manager

    7 days ago

    Ballarat, Victoria, Australia Gold Rush Mini Golf Full time $60,000 - $90,000 per year

    Part-Time Manager – Gold Rush Mini Golf, BallaratAre you a friendly, hands-on, proactive individual looking for a fun and engaging part-time management role? We're seeking a Part-Time Manager to join our team at Gold Rush Mini Golf in Ballarat.About usGold Rush Mini Golf is a unique entertainment destination featuring two fully themed 18-hole courses (an...

  • Room Attendant

    4 days ago

    Ballarat, Victoria, Australia Travel + Leisure Co. Full time $40,000 - $60,000 per year

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....