Collections Specialist

2 days ago

Parramatta, New South Wales, Australia Credit Corp Group Limited Full time $90,000 - $120,000 per year
  • Parramatta CBD location – a short walk to the station, shops & eateries
  • Monday–Friday, 8:30AM–5:00PM (no weekends or late nights)
  • Full training provided + gain a nationally recognised Cert III in Financial Services
  • Uncapped bonuses + 3 salary reviews in your first 18 months

Credit Corp is Australia's largest provider of sustainable financial services to the credit-impaired consumer segment. Our core business is debt purchase and debt collection and we deliver sustainable solutions responsibly and ethically, helping customers resolve existing credit obligations and achieve long-term financial inclusion. Guided by our Always Ahead vision to lead the industry, drive innovation, create meaningful opportunities and stay ahead of change to deliver lasting value for our people, clients and customers.

About the roleAs a Customer Relationship Manager, you'll be on the frontline making outbound calls to locate and re-establish contact with customers in regards to their overdue accounts and negotiate repayment solutions tailored to their circumstances. With award-winning training, a collaborative team and career progression opportunities, you'll gain valuable skills to build a long-term career in financial services.

What you'll do

  • Manage overdue accounts from leading Australian institutions
  • Make and receive a high volume of calls
  • Using databases and tools to locate and re-establish contact with customers
  • Build trust and rapport while negotiating sustainable repayment solutions
  • Handle objections and create positive outcomes for all parties
  • Maintain adherence to industry regulations and compliance frameworks

What we offer

  • 3 salary reviews in your first 18 months + earn uncapped monthly bonuses
  • Hybrid work flexibility considered after 6 months (3 days WFH, 2 in office)
  • Paid training + ongoing coaching and career progression pathways
  • Certificate III in Financial Services on us
  • Discounts and perks via our employee benefits platform
  • Health and wellbeing initiatives (24hr support with our EAP, discounted gym, health insurance, online fitness)
  • Breakfast and fresh fruit in the office
  • Paid volunteer days + option to purchase extra annual leave
  • Regular team events + 'Dress for Your Day' culture

Who you areWe don't need you to have collections experience, most of our leaders started in this role What matters most is your drive and ability to connect with people. You may have experience in call centres, retail, hospitality, sales, customer service or any role where communication and resilience are key.

  • Excellent communication skills (verbal & written)
  • Persistence and resilience in challenging conversations
  • Natural flair for problem-solving
  • Confidence with basic computer systems
  • Share a passion for results in a fast-paced, target driven environment
  • A willingness to learn, take feedback and grow

Essential: You must be available to work full-time, Monday–Friday, 8:30AM–5:00PM.

The diversity of our people drives our ability to innovate, grow and deliver great outcomes for our people, customers, shareholders and community. At Credit Corp, we value curiosity, respect for differences and a willingness to help others. We are committed to building an inclusive workplace that reflects the community and actively encourage applications from all culturally diverse backgrounds.

We also support improving employment opportunities for Aboriginal and Torres Strait Islander peoples and encourage applications from those of Aboriginal and Torres Strait Islander descent. Parramatta 2150

  • Asset Information Specialist

    1 week ago

    Parramatta, New South Wales, Australia Sydney Water Full time $80,000 - $120,000 per year

    12 month fixed term contract Based from Parramatta with flexibility to work hybrid EA 11 - $121,315.89 super pa 38 hours per week and eligible for 1 RDO per month About the role: Help Sydney Water deliver world class services and help make the lives of over four million customers better by joining our team as an Asset Information Specialist. Use your...

  • Recruitment Officer

    7 days ago

    Parramatta, New South Wales, Australia Alliance Community Full time $60,000 - $80,000 per year

    About Alliance CommunityAlliance Community, a division of Alliance Australia, is one of Australia's leading providers of premium community support and is an NDIS registered provider. Together, we have a collective 130 years' experience recruiting Australia's best team of nurses, aged care workers, disability and other specialist support staff across the...

  • Recruitment Consultant

    4 days ago

    Parramatta, New South Wales, Australia Randstad Australia Full time $80,000 - $120,000 per year

    At Randstad, we believe that growth is a collective journey. We're dedicated to creating an environment where everyone learns, thrives, and succeeds together. Our mantra, "Together We Grow," is more than just a philosophy—it's a promise to support each other every step of the way, guided by our core purpose and values. If you want to become part of a...

  • Payroll Contract Interpretation Specialist

    2 hours ago

    Parramatta, New South Wales, Australia ReadyTech Full time $60,000 - $120,000 per year

    About us:Making a meaningful difference with mission-critical software that empowers communities to thrive.ReadyTech is more than just a one-trick pony playing in one market with one product, or one customer. We re-imagine, design, develop and deliver technology to solve our customer's diverse problems – supporting multiple businesses across a variety of...

  • Accounts Receivable Specialist

    2 weeks ago

    Parramatta, Australia Australian Unity Full time

    **Your New Opportunity**: A fulfilling **12-month fixed-term full-time opportunity** is now available within our Home Health Finance Team. As one of our **Accounts Receivable Specialists**, you will play a crucial role in claiming Home Care Package subsidies through the Government portal. Your primary responsibilities will include accurately inputting...

  • Client Payment Specialist

    7 days ago

    Parramatta, Australia Aon Corporation Full time

    Posting Description: **Client Payments Specialist** This is a hybrid role with the flexibility to work both virtually and from our Sydney/Paramatta office **Aon is in the business of better decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as...

  • Gis Specialist

    9 hours ago

    Parramatta, Australia ERA Personnel Full time

    Pay Rate: $100 per hour + super - Contract: 12 months - Location: Parramatta + WFH Our government client is seeking to engage an experienced GIS Specialist for a 12 month contract based in Parramatta with hybrid working arrangement. **About the Role** The GIS Specialist connects enterprise datasets, ensuring that data is fit for purpose, in order to...

  • Gis Specialist

    2 days ago

    Parramatta, Australia APG Workforce Full time

    Pay Rate: $100 + Super Per Hour - Government Role - Location - Parramatta + WFH APG Workforce are currently looking for a GIS Specialist for a 12-month contract Government Sector based in Parramatta. **Start Date**:ASAP **End Date: 12 Months** + possible extension **Pay Rate**: $100 Per Hour + super **Location**:Parramatta - The role is a hybrid working...

  • Student Placements Specialist

    2 weeks ago

    Parramatta, Australia Uniting Full time

    **Student Placements Specialist Home & Community Care**: **Full-time | Permanent | Parramatta CBD** **Hybrid work model: 3 days in office, 2 days from home after settling-in period** Are you passionate about shaping the next generation of workforce in Home Care? Do you thrive on creating strategic and outcomes driven partnerships? Join Uniting as our...

  • Student Placements Specialist

    2 days ago

    Parramatta, Australia Uniting Full time

    Full-time | Permanent **Flexible work model**: Based primarily at our Parramatta CBD office, with the opportunity to work from other Uniting sites as needed. Work patterns will evolve over time in line with team and business needs. Are you passionate about shaping the next generation of talent? Do you thrive on creating programs that drive participation and...

  • Senior Procurement Specialist

    1 week ago

    Parramatta Park, Queensland, Australia Sydney Water Full time $90,000 - $120,000 per year

    About usAt Sydney Water, we're passionate about making a difference to the lives of our customers and communities, and our employees. We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. Our people and their jobs are as diverse as the communities we serve.About the...

  • Reporting and Insights Specialist

    9 hours ago

    Parramatta, Australia WaterNSW Full time

    Ready to make a splash in your career? WaterNSW is seeking an experienced **Reporting and Insights Specialist** to join our team. This is an opportunity to work with an essential organisation creating a more sustainable future for the state. This role offers the flexibility to work around life, your contribution will be valued, and you’ll be supported to...

  • First Nations

    2 days ago

    Parramatta, Australia WaterNSW Full time

    Are you a talented and passionate individual from the First Nations community? We invite you to join WaterNSW and be part of a thriving, inclusive team that celebrates diversity and values unique perspectives. At WaterNSW, we communicate openly and honestly whilst maintaining respect for one another. We understand everyone is different, and this is what we...

  • Asset Information Specialist

    1 week ago

    Parramatta Park, Queensland, Australia Sydney Water Full time $121,315 per year

    12 month fixed term contract Based from Parramatta with flexibility to work hybrid EA 11 - $121,315.89 super pa 38 hours per week and eligible for 1 RDO per month About the role: Help Sydney Water deliver world class services and help make the lives of over four million customers better by joining our team as an Asset Information Specialist. Use your...