Payroll Contract Interpretation Specialist

About us:
Making a meaningful difference with mission-critical software that empowers communities to thrive.

ReadyTech is more than just a one-trick pony playing in one market with one product, or one customer. We re-imagine, design, develop and deliver technology to solve our customer's diverse problems – supporting multiple businesses across a variety of markets to be ready for anything.

We're an ASX-listed company which means we are stable, have a strong track record of sustainable growth and have a significant number of long-term customers.  So, what does this mean for you? It means we can offer you an experience that will push you to be your best, provide career-building challenges, and that will offer you numerous growth opportunities that can't be found in any other company.

It's an inclusive environment where there is no place for politics, where we get our heads together to solve the problems that really matter to our customers, and where we always stay focused on our north star – the communities we serve, and society at large.

The Key Accountabilities & Responsibilities Of The Role

• Rules Engine Subject Matter Expertise

• Become the go-to expert in how the Rules Engine works, including configuration logic, troubleshooting, and the interpretation process.

• Support consultants by providing advice and hands-on assistance with complex rule design and debugging.

• Template Ownership & Governance

• Own the standard ruleset and contract template libraries in both the Confluence knowledge base and the Ready Workforce application.

• Ensure all templates reflect current platform capabilities, compliance requirements, and implementation best practices.

• Implement a version control and update framework for ruleset templates.

• Consultant Enablement

• Coach and guide consultants to confidently build, manage, and maintain contracts using standardised rule templates.

• Develop and maintain configuration guides and Confluence documentation that promote scalable and consistent contract builds.

• Product & Compliance Alignment

• Work closely with Product and Compliance teams to review and update templated rule sets in response to product changes or legislative updates.

• Participate in sprint reviews or roadmap planning to advocate for feature enhancements that support scalable rule configuration.

• Project Rule Build Delivery

• Build and deliver contract rulesets for assigned implementation projects.

• Collaborate with the implementation team to ensure rule configuration aligns with the Statement of Work, contract interpretation, and customer expectations.
• Document, configure, and test each ruleset, ensuring accuracy and compliance.

The Key Requirements For The Role
Technical & System Skills

• Rules Engine Configuration & Troubleshooting. Ability to build, test, and debug complex rulesets using Ready Workforce's Rules Engine.
• Payroll System Knowledge. Understanding of payroll calculations, timesheet interpretation, and award/agreement compliance (especially AU/NZ contexts).
• Template Management. Experience managing and updating reusable configuration templates across systems (e.g. Ready Workforce database) and documentation platforms (e.g. Confluence).
• Data & Logic Thinking. Strong grasp of logic structures, conditional rules, and "if/then" style automation – ability to structure rule builds methodically.

Analytical & Problem-Solving Skills

• Contract Interpretation Skills. Ability to interpret and translate employment contracts, awards, and EBAs into logical system rules.
• Root Cause Analysis. Skilled in identifying the source of system behaviour or incorrect rule output and resolving efficiently.
• Detail Orientation. Precision in handling complex configurations with minimal errors.

Collaboration & Communication

• Consultant Enablement. Ability to train and support consultants in using and customising standard templates, and explain configuration logic clearly.
• Cross-Functional Collaboration. Comfortable working with Product, Compliance, and Implementation teams to align templates with platform and legislative changes.
• Documentation & Communication. Excellent written communication to maintain high-quality process documentation and knowledge base articles.

Project & Delivery Skills

• Project Participation. Ability to manage rule build delivery for assigned projects, including config, testing, and support.
• Time Management. Able to balance library ownership responsibilities with project-based delivery timelines.
• Continuous Improvement Mindset. Proactively identifies opportunities to streamline, standardise, or improve rule building processes and templates.

System & Technical Knowledge

• Rules Engine Functionality. Deep understanding of how a rules engine works, especially Ready Workforce's Rules Engine (or similar), including:

• Triggers and actions

• Buckets and variables
• Segments and scoping
• Rate assignment and adjustment logic

• Execution order and dependencies

• System Configuration Principles. Knowledge of how to configure system logic based on conditional workflows (e.g., time interpretation, pay conditions, allowance triggers, etc.).

• Confluence (or equivalent). Proficient in using knowledge management systems like Confluence to maintain configuration documentation and template libraries.

Domain Knowledge

• Payroll & Time Interpretation (AU/NZ).

• Strong understanding of payroll principles including overtime, allowances, leave, public holidays, and loadings.

• Familiarity with legislation such as:

• Fair Work Act & Modern Awards (AU)

• NZ Holidays Act & Collective Agreements (NZ)

• Contract & Award Interpretation

• Ability to interpret employment agreements, EBAs, and awards, and translate them into system logic and templates.

• Compliance Awareness

• Knowledge of payroll-related compliance requirements and how changes in legislation or system functionality impact rule logic and templated rulesets.

Professional Services Knowledge

• Implementation Project Lifecycle

• Understanding of the stages of a client implementation (e.g., discovery, config, testing, go-live) and how rule builds support each phase.

• Template Governance

• Awareness of how template libraries support repeatability, reduce risk, and drive delivery efficiency.

Essential Experience

• Rules Engine Configuration

• Hands-on experience building and maintaining configuration rules in a rule's engine (ideally Ready Workforce or similar platform).

• Proven ability to troubleshoot and resolve logic errors and unintended outputs.

• Payroll Implementation or Configuration

• Experience interpreting employment contracts, awards, EBAs, or enterprise agreements and converting them into system logic.

• Working knowledge of payroll compliance and pay condition interpretation (AU/NZ context strongly preferred).

• Template & Documentation Management

• Experience creating, managing, and version-controlling reusable templates in both a product/system and a documentation tool (e.g. Confluence, SharePoint).

• Project Delivery

• Involvement in software implementation or configuration projects, ideally in a professional services, consulting, or SaaS environment.

• Able to manage multiple configuration workstreams while delivering to project timelines.

• Stakeholder Collaboration

• Demonstrated experience working cross-functionally with technical teams (Product/Dev), business teams (Consulting/Delivery), and compliance/legal advisors.

Preferred Experience

• Ready Workforce Platform Experience

• Familiarity with the Ready Workforce rules engine, contract configuration screens, and award setup process.

• AU/NZ Payroll Compliance Knowledge

• Understanding of NES, Fair Work, and NZ Holidays Act as they relate to interpreting award/agreement provisions.

• Consultant Enablement or Training

• Experience mentoring or supporting consultants or users to adopt templates, tools, or standard configuration approaches.

• Continuous Improvement & Automation Projects

• Participation in initiatives to standardise processes, automate configuration, or improve template reusability at scale.

Why you should become a ReadyTecher:

• A day off for your birthday- hip hip hooray
• Additional 4 days of leave each year
• ReadyTecher Awards each quarter with the chance to win flights and accommodation to Hamilton Island
• Hybrid work, with in-house baristas in Australia via the Ready Beans team
• Access to Sonder- a technology-driven platform supported by safety, medical and mental health experts - available 24/7
• Paid parental leave
• Additional paid leave for miscarriage, endometriosis and menopause
• Volunteer leave
• Flu vaccinations
• And plenty of ReadyTech merch drops along the way

ReadyTech is committed to seeing things through each other's eyes. We invest deeply in relationships by offering positivity, fairness and empathy in every interaction and love that everyone is different. We're proud to be an equal opportunity employer that celebrates our diversity of race, beliefs, sexual orientations, gender identities, age, disability status, marital status and more - so that every single one of us can feel like we belong.

As part of our commitment to ensuring a safe and secure working environment for all employees and in compliance with Australian regulations, please note that if selected for this role, you will be required to complete a comprehensive police check and an Australian working rights check. Should you have any questions or concerns regarding these requirements, please feel free to contact us.

So, if you are ready for anything, please apply today. Please note that if your application is progressed to the next stage, we will send you some testing to complete as part of your application as we have found this helps us to quickly identify potential ReadyTechers
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