Customer Support Specialist

1 week ago

Melbourne, Victoria, Australia The Toro Company Full time $60,000 - $80,000 per year

Are you passionate about providing exceptional customer service and looking to grow your career with an industry leader? Toro Australia is seeking a dedicated Customer Support Specialist - Parts to join our dynamic team in Braeside, VIC. As a key player, you'll support our parts equipment customers, including those in golf, sports fields, construction, and commercial sectors. If you thrive in a fast-paced environment and enjoy building strong relationships, this role is perfect for you

What's In It For You?

  • Extensive training and development opportunities to grow your skills and advance your career within Toro.

  • Work in a collaborative environment where customer satisfaction is the top priority.

  • Engage with a diverse customer base, from commercial and consumer dealers to end-users, ensuring their needs are met and exceeded.

  • Enjoy a stable and supportive work schedule (Part-time, Monday to Friday, 27.5 hours) with a market-leading company that values its employees.

What Will You Do?

  • Build and maintain strong relationships with Toro account holders, dealers, end-users, and internal colleagues to drive customer satisfaction.

  • Communicate effectively with customers, process orders, handle credits and returns, providing product advice to maximise sales opportunities.

  • Promote additional products through sales incentive programs, contributing to the growth of Toro's Parts business.

  • Handle customer complaints professionally, ensuring swift resolutions while maintaining successful business relationships.

What Do You Bring?

  • At least two years' experience in a customer service role within a fast-paced environment.

  • Strong sales, negotiation, and communication skills, with a focus on delivering customer satisfaction.

  • Proficiency in Microsoft Office and excellent numeracy and literacy skills.

  • SAP experience is desirable but not essential; willingness to learn is more important.

  • Highly organised and proactive approach, with the ability to adapt to changing situations and priorities.

We encourage applications from candidates of all backgrounds, abilities, and experiences. At our company, diversity is celebrated, and we are committed to creating an inclusive workplace where everyone feels valued and respected.

Who Are We?

Toro is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, underground utility construction, rental and specialty construction, and irrigation solutions. You'll enjoy a workplace founded on ideals. Where people and performance are valued equally. Where ethics are a way of life. Where relationships thrive on trust and respect.

How To Apply?

Please note that we commence shortlisting candidates as soon as possible and as such early submission of your application is encouraged to ensure you don't miss out on this great opportunity.

Should you wish to join a market leading company with strong 'People Values' and believe you have the necessary skills to succeed please apply to the Human Resources department via our careers page

Only shortlisted candidates will be contacted.

  • Customer Support Specialist

    4 weeks ago

    Melbourne, Victoria, Australia The Toro Company Full time

    OverviewJoin to apply for the Customer Support Specialist - Parts role at The Toro Company. Toro Australia is seeking a dedicated Customer Support Specialist - Parts to join our team in Braeside, VIC. You will support our parts equipment customers across golf, sports fields, construction, and commercial sectors.If you thrive in a fast-paced environment and...

  • Customer Support Specialist

    4 weeks ago

    Melbourne, Victoria, Australia The Toro Company Full time

    OverviewJoin to apply for the Customer Support Specialist - Parts role at The Toro Company. Toro Australia is seeking a dedicated Customer Support Specialist - Parts to join our team in Braeside, VIC. You will support our parts equipment customers across golf, sports fields, construction, and commercial sectors.If you thrive in a fast-paced environment and...

  • Audiology Systems Support Specialist

    1 week ago

    Melbourne, Victoria, Australia Specsavers Support Office Full time $60,000 - $90,000 per year

    Audiology Systems SpecialistWhat we can do for youAt Specsavers, we know that to reach your full potential you need to work somewhere that will bring out your best. We pride ourselves on offering a workplace with a supportive, driven, flexible and inclusive culture.In 2024, we were proudly recognised as one of Australia's Best Places to Work for the second...

  • Specialist Support Coordinator

    7 days ago

    Melbourne, Victoria, Australia Voyage Support Pty Ltd Full time $90,000 - $120,000 per year

    Specialist Support Coordinator - NDIS$133 per billable hour - Level 3 Specialist Support Coordination$70 per billable hour - Level 2 Support CoordinationAbout UsOur specialised support is inclusive and empowering. We are committed to the people we serve, responding to their unique and complex needs. We focus on a deep, lasting impact for those who need it...

  • Customer Support Specialist

    3 weeks ago

    Melbourne, Victoria, Australia The Toro Company Full time

    Are you passionate about providing exceptional customer service and looking to grow your career with an industry leader? Toro Australia is seeking a dedicated Customer Support Specialist - Parts to join our dynamic team in Braeside, VIC.As a key player, you'll support our parts equipment customers, including those in golf, sports fields, construction, and...

  • Customer Support Specialist

    4 weeks ago

    Melbourne, Victoria, Australia BOSS Plow Full time

    Are you passionate about providing exceptional customer service and looking to grow your career with an industry leader? Toro Australia is seeking a dedicatedCustomer Support Specialist - Partsto join our dynamic team in Braeside, VIC. As a key player, you'll support our parts equipment customers, including those in golf, sports fields, construction, and...

  • Customer Support Specialist

    1 week ago

    Melbourne, Victoria, Australia I-MED Radiology Network Full time $60,000 - $90,000 per year

    I-MED Radiology Network is Australia and New Zealand's largest diagnostic imaging network, offering medical imaging and radiology services including x-ray, PET, CT, MRI, Nuclear Medicine, Ultrasound, Mammography and interventional procedures.At I-MED Radiology Network there is a strong belief that we can be the most respected and trusted medical imaging...

  • Customer Support Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Mable Full time

    HomeMade, Mable, Leap in and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us:1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care2. We believe in technology as an...

  • Customer Support Specialist

    17 hours ago

    South Melbourne, Victoria, Australia Interact Pacific Pty Ltd Full time $60,000 - $90,000 per year

    Are you a natural problem-solver with a passion for delivering exceptional customer experiences? Are you seeking a rewarding career that offers genuine work-life integration?We are looking for a dedicated and enthusiastic Customer Support Specialist to join our dynamic team. This role is perfect for a proactive individual who thrives on helping others...

  • Junior Customer Support Specialist

    1 week ago

    Melbourne, Victoria, Australia BlueRock Full time $60,000 - $80,000 per year

    As a Junior Customer Support Specialist, you will be the frontline ambassador for WorkflowMax by BlueRock, assisting customers and partners to resolve their queries efficiently and professionally. You will work closely with the Customer Support team to ensure a high-quality customer experience, representing our values of reliability, user friendliness, and...