Quality Support Facilitator, Quality Support Program

Quality Support Facilitator, Quality Support Program

• Help children have the best start in life through high quality education & care.
• Improve outcomes for children and families in early education and care.
• Join an expert team working across governments at the national level.

About ACECQA

We want children in Australia to have the best start in life through quality education and care.

We provide national leadership on the implementation of the National Quality Framework (NQF) and collaborate with the Australian and state and territory governments to:

• implement changes that benefit children birth to 13 years-of-age and their families
• monitor and promote the consistent application of the Education and Care Services National Law across all states and territories
• support the early childhood education and care sector to improve quality outcomes for children

We strive for innovation and continuous improvement and are committed to keeping the sector and the community informed with the latest developments in early childhood education and care.

ACECQA is committed to being a child-safe organisation, implementing the National Principles for Child Safe Organisations and actively promoting the safety and wellbeing of children.

The Role

The Quality Support Facilitator, Quality Support Program will focus on developing and delivering tailored professional learning and support to children's education and care services. Professional learning and support will be designed and delivered to support the building of each service's capability to meet or exceed the National Quality Standard (NQS) and the Children's Education and Care Services National Law and National Regulations. The Quality Support Facilitator, Quality Support Program will also build and maintain culturally safe, collaborative, effective and genuine relationships with identified services and other relevant stakeholders to gain buy-in and commitment and to achieve program outcomes.

There are two roles available, both roles are full time and fixed-term (until 30 June 2026) at ACECQA Band 5 ($103,179 - $122,039).

About You

To be successful in this role you will need:

• Demonstrated experience in and contemporary knowledge of professional learning and support approaches within the children's education and care sector.
• Strong knowledge of and extensive experience in delivering children's education and care, the National Quality Framework and embedding quality improvement outcomes and compliance with legislation.
• Developed interpersonal, written and verbal communication skills, including a demonstrated ability to research and interpret information and communicate effectively across a diverse range of audiences, including developing and delivering presentations, resources and online learning.
• Proven ability to develop collaborative, positive and productive working relationships with internal and external stakeholders and negotiate with confidence to support program outcomes.
• Demonstrated ability to use a range of technologies and learn new systems quickly and efficiently.
• Tertiary qualifications in children's education and care, education and/or adult learning or an equivalent level of industry experience.
• Hold an applicable working with children check or have the ability to obtain one before employment.
• Based in NSW with convenient access to an airport
• Ability to undertake frequent travel including regional and remote locations and hold a full driver's licence.

While not essential, the following attributes will greatly assist you in the role:

• Experience working with multiple service types including, early childhood settings (long day care and preschools/kindergartens), family day care and outside school hours care settings.
• Qualifications, training and/or experience in mentoring/coaching practices.

ACECQA is committed to removing barriers and opening up opportunities. As an employer we seek to ensure people with differing needs and abilities have the same opportunities to successfully gain skills, knowledge and experience through work, social activities, education and training irrespective of their age, disability, colour, race, gender, religion, sexuality, family responsibilities, or location. In particular, we are committed to improving opportunities and outcomes for Aboriginal and Torres Strait Islander peoples.

You must have the right to work and live in Australia to apply for this role.

The successful candidate will be required to consent to a national police check.

How to apply

The closing date for applications is 03 December 2025 at 11.59pm.

Important Note: Please ensure you follow the recruitment process outlined below, otherwise you may not be considered for the role.

To apply, please register with the ACECQA Recruitment Candidate Portal, navigate to Quality Support Facilitator, Quality Support Program vacancy and click Apply for Job. The application process will require you to:

• Attach a CV of no more than 5 pages which demonstrates your ability to meet the criteria contained in the position description.
• Provide the details of at least two referees who have directly supervised you within the last five years of employment.
• Attach a written response to the targeted questions below of no more than 2 pages

Targeted Questions

1. Describe an occasion when you facilitated and delivered professional learning or support within children's education and care services. How did you ensure the content aligned with the National Quality Framework, and what quality improvement outcomes resulted from your approach.
2. Describe a situation where you successfully influenced and motivated diverse stakeholders to implement a change or initiative in the children's education and care sector. How did you tailor your communication for different audiences, and what strategies did you use to gain buy-in and achieve the desired outcomes.

All complete applications will be acknowledged.

More information

If you have any questions about the recruitment process, please email the HR team at recruitment@

Notice to agencies

ACECQA will not accept applications from any source other than directly from a candidate for this vacancy. Recruitment agencies must have received instructions from ACECQA in relation to a specific vacancy in order to submit applications on behalf of candidates.

ACECQA is collecting the information requested in the advertisement for the purpose of selection, recruitment and engagement of staff. ACECQA is authorised to do so by the Education and Care Services National Law. Please refer to our Privacy Policy which can be accessed