Case Manager

7 days ago

Lake Illawarra, New South Wales, Australia Anglicare NSW South, NSW West & ACT Full time $60,000 - $80,000 per year

The core mission of Anglicare (NSW South, West & ACT) is to break the cycle of intergenerational poverty for children, young people, and families. We have a particular focus on serving vulnerable communities in the ACT, regional and rural NSW.

About the role

As a Case Manager in our Family Capacity Building Program, Eurobodalla, you'll be crucial in delivering client-focused and outcome-based services. Your primary responsibility is to work collaboratively with clients experiencing complex issues within our targeted early intervention service, aiming to reduce risks and create positive change within home environments. You'll work independently as part of a broader dedicated team, connected daily via Teams and phone. You will support families in meeting their needs, with a focus on cultural inclusivity and trauma-informed care, to improve the lives of vulnerable children.

What does the day-to-day look like at Anglicare?

  • Advocate for the needs of Aboriginal people, contributing to cultural case plans.
  • Commit to trauma-informed care under the Sanctuary model, integrating it into your daily work.
  • Foster respectful relationships with stakeholders, government departments, and the community for seamless service delivery
  • Develop and implement case plans in collaboration with families and other service providers.
  • Ensure that the voices of clients and families are heard in case planning and goal setting.
  • Work respectfully to ensure that case plan goals are achievable and realistic.
  • Support and engage parents and children attending playgroup

What's needed?

  • Relevant qualifications in the Human Services field (Diploma of Community Services or equivalent; Degree qualifications preferred).
  • Practical experience in working with vulnerable families and an ability to identify children and young people at risk.
  • Demonstrated expertise in client-centred case management.
  • Knowledge of the Community Services sector, trauma and its impacts, crisis impacts on families, child protection issues, and legislation.
  • Australian driver's licence

For more details about this exciting opportunity, please visit & enter ref code

For all enquiries, please contact Kira Moorby on during business hours.

Aboriginal and/or Torres Strait Islander applicants are encouraged to apply.

Applicants must obtain a Working with Children Clearance through the Office of the Children's Guardian NSW, and a satisfactory National Criminal History Check, which HR will undertake.

Applications close 15 Sep 2025.

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