Customer Service Administrator

19 hours ago

East Perth, Western Australia Western Australian Cricket Association (WACA) Full time $40,000 - $60,000 per year

About the role

WA Cricket is on the lookout for vibrant and enthusiastic individuals to join our Membership Team in casual roles, helping us deliver exceptional customer service to our valued WACA Members.

As a Customer Service Administrator, you'll be the friendly face and helpful voice for our Members, providing up-to-date information about their benefits and products, responding to general enquiries, and managing incoming calls.

You'll also play a key role on match days at both the WACA Ground and Optus Stadium, ensuring our Members have a seamless and enjoyable experience.

What we're looking for

  • Strong written and verbal communication skills
  • Proficiency in Microsoft Office and adaptability to other systems
  • Accurate and efficient data entry skills
  • Excellent time management and multitasking abilities
  • A flexible, proactive approach to work
  • Previous experience in customer service or a call centre environment is a bonus

A little bit about us

At WA Cricket we aim to be leaders in Australian sport and pride ourselves on developing inspiring players, creating a fun and inclusive community and delivering social outcomes through cricket. The iconic WACA Ground is home to the Perth Scorchers, WA Men's and Women's Teams and the WA Cricket Foundation.

Our Culture

At WA Cricket we are committed to nurturing a diverse and inclusive workforce and offer equal opportunities to all. We embrace diversity and encourage applications from people of all ages, ethnicities, abilities, sexual orientations and gender identities.

Sound like you?

If you're passionate about sport, love helping people, and want to be part of a dynamic team, we'd love to hear from you Please submit your resume and cover letter outlining your experience.

If you would further information, please contact

We require all applicants to undergo background checks and screening prior to or during any appointments.

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