Customer Service Specialist

2 weeks ago

Sydney, New South Wales, Australia Multipro Pest Management Full time $60,000 - $80,000 per year

Company Description

Multipro Pest Management has been protecting properties for over a decade, with experience treating over 5000 properties. We focus on ensuring the health and safety of our clients by providing vital information and services to protect your property and family from pests. Our aim is to give you peace of mind, allowing you to relax and feel safe in your home.

Role Description

This is a full-time hybrid role for a Customer Service Specialist, based in Sydney, NSW, with some work from home flexibility. As a Customer Service Specialist, you will handle customer inquiries, provide support and ensure customer satisfaction. Your day-to-day tasks will include managing phone calls, addressing customer concerns, and enhancing customer experience by providing exceptional service.

Qualifications

  • Experience in Customer Support and Customer Service
  • Skills in Customer Satisfaction and Customer Experience
  • Proficiency in Phone Etiquette and handling customer inquiries
  • Excellent communication and interpersonal skills
  • Ability to work both independently and collaboratively
  • Previous experience in the pest control industry is a plus
  • Relevant qualifications in customer service or related fields

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