Business Development Manager

About the job

We're always looking for new ways to raise the bar. That's why we're seeking a Business Development Manager with a proven track record in driving sales and exceeding targets to help us fill our rooms, meetings, and events spaces.

The Business Development Manager works closely with the Director of Sales & Marketing to deliver sales activities in line with the hotel's annual plan, with the aim of exceeding budget targets. The role focuses on corporate, group, and meetings sales, driving both short- and long-term revenue growth.

Key responsibilities include:

• Proactively sourcing and securing new business while managing an assigned account base.
• Building and maintaining strong client relationships to ensure repeat and long-term business.
• Collaborating with internal teams, including National/Regional Sales and the Crowne Meetings Manager, to align sales efforts and deliver client expectations.
• Expanding the MICE segment through pipeline development, competitor share shift, and targeted business strategies.
• Identifying new source markets through research and opportunity analysis.
• Representing the hotel through site inspections, client engagement, trade shows, and industry events.
• Developing a strong network of decision-makers, meeting planners, PCOs, and industry partners.

This role is key to maximising revenue opportunities, strengthening market presence, and building long-term client partnerships for the hotel.

What we need from you:

• Bachelor's degree / higher education qualification / equivalent in Hotel Administration or Sales/Management
• Minimum 3 years of demonstrated hotel sales experience within Australasia with a proven track record of success driving repeat business
• Excellent written and verbal communication skills
• Good understanding of hotel systems and revenue management principles
• Undertaken formal sales training program (internal or external)

What you can expect from us:

Let's #GoFurtherTogether and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including:

• Dry cleaning/laundry of your business attire
• Proactive paid wellbeing days
• Paid birthday leave
• Enhanced parental leave
• Some of the best discounts across our IHG Hotels & Resorts for accommodation and food & beverage
• A massive discounts platform for all your favourite brands and retailers - to help your salary go further

Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.