Client Services Officer

2 days ago

Fortitude Valley, Queensland, Australia Niche Talent Full time $60,000 - $80,000 per year

Client Services Officer - Brisbane City Fringe

Are you ready to take the next step in your career with an accounting firm that truly values its people? This is an exciting opportunity to join a well-established practice near the Brisbane CBD as a Client Services Officer,where you'll enjoy a supportive culture, clear career progression, and genuine flexibility.

What's on Offer

  • Structured career pathways with ongoing training & mentoring
  • Competitive salary package
  • Hybrid and flexible work options
  • A welcoming, social team culture with regular events

The Role

As a Client Services Administrator, you'll be the backbone of the firm's operations, keeping things running smoothly and ensuring clients receive exceptional service. You'll be involved in everything from preparing key documents and managing client information to supporting partners and accountants with workflow coordination. It's a role where no two days look the same, and you'll be part of a collaborative team that values your contribution.

About You

We're looking for someone who thrives in a client-facing role and has a minimum 12 months experience in an accounting firm environment. You'll have a sharp eye for detail, excellent organisational skills, and be comfortable using systems such as Xero, MYOB, or FYI Docs. Most importantly, you're proactive, personable, and keen to grow within the industry.

Key Responsibilities

  • Provide high-quality admin support across accounting divisions
  • Prepare invoices, correspondence, and client documentation
  • Manage client queries via phone, email, and in person
  • Coordinate meetings, diaries, and travel arrangements
  • Maintain accurate client records and compliance requirements (ATO/ASIC)
  • Assist with workflow tracking to meet deadlines
  • Contribute to firm projects, improvements, and ad hoc tasks

Why You'll Love It Here

  • Work closely with partners and senior staff who invest in your development
  • Flexible hours – start earlier, finish earlier
  • Social, down-to-earth team with plenty of staff events
  • Long-term growth opportunities in a firm that promotes from within

Ready to Make an Impact?

If you're ready to grow your skillset and implement meaningful change, we'd love to hear from you

Apply directly or contact Caitlin Neville | Senior Recruitment Consultant @ Niche Talent | Public Practice Specialist

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Please note, we can only consider candidates with full working rights in Australia for this opportunity.

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