Rostering Officer

3 days ago

Fortitude Valley, Queensland, Australia Anglicare Southern Queensland Full time $60,000 - $80,000 per year

Anglicare Southern Queensland are currently seeking to hire a Full Time Permanent Rostering Officer to join our Aged and Community Services team.

In this role you will be responsible for creating and maintaining the master roster that compliments the business needs and involves rostering staff to deliver work on time and within budget. The Rostering Officer will also be responsible for rostering a team of workers to deliver support and care to community clients, aged care residents, families and young persons, in alignment with a range of program contracts, industrial provisions and business needs.

The role will be based in Eight Mile Plains, some travel may be required to our corporate office based in Fortitude Valley.

What the role involves:

  • In collaboration with Coordinator, create and manage roster templates, ensuring timely

delivery before service provision.
- Ensure rosters comply with Award / Enterprise Agreement provisions, distribute shifts fairly,

and consider staff welfare and wellbeing.
- Fill vacant shifts promptly to ensure minimum disruption to Services and maximum cost

effectiveness to the organisation
- Address employee leave requests and ensure adequate coverage for planned vacancies (e.g.,

resignations, parental leave).
- Contact available workers to fill unplanned vacancies (e.g., sick leave) to ensure continuity of

service delivery.
- Review and authorise timesheets daily for payroll processing, escalating anomalies as

needed.
- Liaise with Scheduling Officers or Payroll Advisors to address system, procedural, or

compliance issues.
- Serve as the primary point of contact for all rostering inquiries and duties.
- Update the roster database with worker availability, service preferences, leave requests, and

other relevant information.

What our team are looking for:

  • Demonstrated experience working in a centralised rostering function that supports a multi-site

and geographically dispersed workforce.
- Strong understanding of the end-to-end rostering process including employee contractual and

industrial requirements.
- Demonstrated experience working in a fast-paced rostering, administration and data entry role

utilising rostering computing systems and customer information databases
- Demonstrated ability to effectively manage competing priorities to deliver outcomes to a high

standard within agreed timeframes
- High level of interpersonal and communication skills, with the ability to establish and maintain

strong and credible internal connections and ensure a customer focus at all times.
- Demonstrated accuracy and attention to detail and able to assess priorities and manage

competing deadlines.
- Advanced proficiencies in Microsoft suite e.g., Word, Excel, Windows, and an ability to learn new

software programs.

Interested?

Click apply and send us your current resume.

For further information please contact

Daniel Walsh - Corporate Recruitment Advisor

Email:

Anglicare Southern Queensland is committed to the health and safety of our workforce. Shortlisted Applicants will be asked to complete a Pre-Employment Assessments that requests the sharing of information regarding pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. We promote a child-safe environment and are committed to providing on-going care and protection.

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