Practice Manager
7 days ago
Magnolia House Psychology and Therapies Centre
Job descriptionLocation: East Toowoomba, Queensland
Website:
Magnolia House Psychology and Therapies Centre is a well-established mental health practice dedicated to providing quality psychological services to our community. We operate two busy clinics - one in Toowoomba and one in Brisbane - with over 40 team members from diverse professional backgrounds including psychologists, social workers, occupational therapists, counsellors, art therapists, play therapists, hypnotherapists, and many other specialised services.
Our practice serves a broad range of clients, including those involved with the family court, children's court, criminal justice system, and other disadvantaged communities. We are committed to creating an inclusive, supportive environment that celebrates diversity in all its forms and provides culturally safe care for all clients. At our core, we're focused on supporting people to be their best versions of themselves - and we're looking for team members who share this passion.
Who You AreWe're looking for a people-centred individual who genuinely cares about making a difference in others' lives. You're not afraid to be different, think creatively, and bring your authentic self to work. You thrive in environments where you can contribute meaningfully to supporting people on their journey to becoming their best versions of themselves. You understand that exceptional client care comes from a place of empathy, respect, and genuine human connection.
The RoleWe are seeking an experienced and motivated Practice Manager to join our busy team and oversee the day-to-day operations of our Toowoomba clinic. You will work alongside another Practice Manager who oversees our Brisbane clinic and report directly to the Director of the company.
This is a highly diverse role where no two days are the same - you'll be managing everything from routine appointments to complex court-related matters, coordinating between multiple therapy disciplines, and ensuring our diverse client base receives exceptional service. This is an excellent opportunity for someone passionate about mental health services to make a meaningful impact in a thriving multi-site practice that serves some of our community's most vulnerable populations.
Key Responsibilities- Practice Operations: Oversee daily clinic operations, ensuring smooth workflow and efficient service delivery across multiple therapy disciplines
- Staff Management: Coordinate schedules for psychologists, social workers, occupational therapists, counsellors, and other specialists; manage roster planning and team communications
- Client Services: Manage appointment scheduling for diverse client needs, handle enquiries, and maintain excellent customer service standards for all community members
- Financial Administration: Handle billing processes, Medicare/private health insurance claims, fee management, and basic financial reporting
- Compliance & Quality: Ensure adherence to professional standards, privacy requirements, regulatory compliance, and court-related documentation requirements
- Administration: Maintain client records, manage correspondence including court reports and legal documentation, and oversee general administrative tasks
- Business Development: Support practice growth initiatives and maintain relationships with referral sources including legal, government, and community services
- Previous experience in healthcare administration or practice management (psychology/medical practice preferred)
- Strong understanding of Medicare, DVA, WorkCover, AHPRA, private health insurance, and NDIS processes
- Excellent organisational and time management skills
- Proficient computer skills including practice management software and Microsoft Office suite
- Outstanding communication and interpersonal abilities
- High level of discretion and understanding of confidentiality requirements
- Ability to work autonomously and manage multiple priorities
- Flexibility to work extended hours including some Saturdays as required
- Adaptability to work outside standard 9-5 business hours to meet clinic operational needs
Desirable Qualifications
- Experience with Halaxy practice management system (training provided if needed)
- Experience with Xero accounting software (training provided if needed)
- Knowledge of mental health sector regulations and professional standards
- Previous supervisory or team leadership experience
- Competitive hourly rate of $35 - $38 per hour (depending on experience)
- Permanent part-time or full-time position hours per week)
- Professional development opportunities and training support
- Supportive and collaborative work environment within a growing multi-site practice
- Flexible working arrangements within operational requirements
- Opportunity to be part of a mission-driven practice focused on helping people become their best selves
- Work alongside an experienced team of over 40 professionals from diverse backgrounds and specialisations
- Freedom to bring your authentic self to work in an environment that celebrates differences
Please submit your application including:
- Current resume/CV
- Cover letter outlining your relevant experience and motivation for the role
- Contact details for two professional references
For more information about our practice, visit
Magnolia House Psychology and Therapies Centre is a diverse and inclusive employer committed to creating a workplace that celebrates differences in race, culture, gender, and identity. We are a queer-friendly workplace and strongly encourage applications from individuals with lived experience, cultural diversity, and members of the LGBTIQ+ community. We believe that diverse perspectives strengthen our ability to serve all members of our community effectively.
Contact
Georgia Bennett
Phone:
Email: using the subject line: Practice Manager application
-
Practice Manager
4 days ago
East Toowoomba, Queensland, Australia Greencross Vets Full time $100,000 - $120,000 per yearJob DescriptionWe are looking for a Practice Manager or Senior Vet Nurse who has team management, strong leadership and team building skills, to join and lead a genuinely friendly, caring team who are passionate about providing great patient standards of care and customer service.Eastwood House is a beautiful heritage listed building, fully equipped with...
-
Pharmacy Manager
7 days ago
Toowoomba, Queensland, Australia Thomsons Pharmacy Full time $90,000 - $120,000 per yearCompany DescriptionPriceline Pharmacy Mount Pleasant, QLD 4740Role DescriptionThis is a Full-time, on-site role for a Pharmacy Manager located in Mackay, QLD. The Pharmacy Manager will be responsible for overseeing daily pharmacy operations, managing pharmacy technicians, ensuring accurate dispensing of prescriptions, providing immunization services, and...
-
East Toowoomba, Queensland, Australia Magnolia House Psychology and Therapies Centre Full time $100,000 - $135,000 per yearAre you a Psychologist seeking a role within a warm, established practice where a close-knit team culture and professional growth are genuinely valued?Magnolia House, one of Toowoomba's oldest and most respected psychology centres, is inviting passionate Psychologists at all career stages (Registered, Clinical, and Registrars) to join our team in beautiful...
-
Manager Health, Safety
6 days ago
Toowoomba, Queensland, Australia Toowoomba Regional Council Full time $120,000 - $140,000 per yearLEAD SAFETY, INFLUENCE CULTURE, PROTECT WHAT MATTERSAbout YouAre you passionate about creating safe, healthy and productive workplaces? We're looking for a dedicated safety professional to champion workplace safety and wellbeing across a range of work environments within our diverse organisation.In this key leadership role, you'll mentor and guide a team in...
-
Human Resources Manager
4 days ago
Toowoomba, Queensland, Australia Wagner Corporation Pty Ltd Full time $80,000 - $120,000 per yearThe RoleWe are seeking an experienced and dynamic HR professional to join our team as HR Manager. Based onsite at Wellcamp Airport, this role presents a unique opportunity to contribute to the continued success of an established and thriving Australian-owned company.As HR Manager, you will lead the HR function, delivering best-practice people initiatives...
-
Sales Manager
4 days ago
Toowoomba, Queensland, Australia Tenth Revolution Group Full time $90,000 - $120,000 per yearSales Manager | Autonomous AgTechThe Opportunity We're recruiting exclusively for a Australian AgTech company transforming farming with autonomous machinery. Our client provides commercial solutions across grain, cotton, horticulture, and turf sectors. This fast growing company is on a mission to revolutionise agriculture through smarter, sustainable...
-
Manager Health, Safety
1 week ago
Toowoomba, Queensland, Australia Toowoomba Regional Council Full time $90,000 - $120,000 per yearManager Health, Safety & Wellbeing 5285 | Health, Safety & Wellbeing | Toowoomba CBD, Toowoomba (outer suburbs)Closing date: 02/11/2025Toowoomba Regional Council is embarking on the next chapter of itspeople and culture journey, one that places the wellbeing, safetyand success of its people at the heart of everything it does. Thisnewly created position of...
-
Manager Health, Safety and Wellbeing
1 week ago
Toowoomba, Queensland, Australia OnTalent Pty Ltd Full time $120,000 - $180,000 per yearToowoomba Regional Council is embarking on the next chapter of its people and culture journey, one that places the wellbeing, safety and success of its people at the heart of everything it does. This newly created position of Manager, Health, Safety and Wellbeing reflects Council's commitment to building a thriving, safe and supportive workplace where...
-
General Manager
4 days ago
Toowoomba, Queensland, Australia Thompson Longhorn Full time $90,000 - $120,000 per yearGeneral Manager – Thompson LonghornLocation: Goomburra, QLDType: Full-TimeThompson Longhorn is a leading provider of innovative livestock handling systems, with a proud history of delivering high-quality design, manufacturing, and installation solutions across Australia. We are seeking an experienced and motivated General Manager to lead our team and drive...
-
Operations Manager
2 weeks ago
Toowoomba, Queensland, Australia Wellways Australia Full time $80,000 - $120,000 per yearLeadership role that will shape service delivery across QueenslandLead services that make a tangible difference in people's lives$119k + Salary Packaging + 17.5% Leave loadingThe Toowoomba Integrated Mental Health Hub is an innovative new model of integrated stepped care, transforming the way mental health and wellbeing support is delivered across...