Showroom assistant

2 weeks ago

Surry Hills, New South Wales, Australia Worktones Full time $45,000 - $55,000 per year

Worktones

This role is a mix of customer-facing showroom support and behind-the-scenes operations, helping to keep our orders, stock and showroom running smoothly.

You'll work across Shopify, our sales management tool, and internal systems, collaborating closely with sales, production, and design to make sure everything flows seamlessly.

  • Varied role, scope to learn and develop alongside a supportive team.
  • Flexible hours, with the ability to grow the role and make it your own.
  • Surry Hills location, great team, good food, excellent workplace.

The Showroom assistant role is a casual position offering up to 20hrs per week, there is some flexibility here with the scope to further grow the role and hours.

You are:

  • Self motivated

  • Proactive and can sense an opportunity

  • Keen to learn and build a career with a supportive group

Role Description:

  • Shopify

  • Pack/send all orders

  • Manage inventory > help identify low stock and or best sellers (work with sales and production to stay on top of all stock holdings)
  • Quarterly stocktake management & monthly spot checks
  • Boss all returns & exchanges

  • Understand the website back-end with the ability to add, edit and remove product

  • Pipedrive & Hi email

  • Help identify & direct enquiries

  • Manage local jobs (small qty)

  • In's & Out's

  • Help organise local and international couriers/freight

  • Manage local embroidery/printing send out's
  • Present incoming local embroidery/printing to product team for QC'ing

  • Communicate internally between design, production & sales.

  • Showroom

  • Greet customers

  • Help maintain a clean & presentable showroom

  • Master POS

  • Resources

  • Order all packing materials

  • Boxes

  • Satchels
  • Tape
  • Postcards/stickers
  • Stationary

Growth:

  • Build customer base, solve for more sales and greater retention
  • Marketing assistance, helping to maintain our presence across digital channels including website, social media and email

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