Sales Administration Officer

1 day ago

Tingalpa Queensland, Australia HECSA Full time $60,000 - $80,000 per year

Founded in 2019 HECSA's guiding principle is to bring back "old fashioned" service to the medical consumable industry. We are a QLD family owned and operated business supporting clients all around Australia. Every decision we make is focused on providing better outcomes for our clients. Improving their comfort and health is our business.

This role offers an exciting opportunity to utilise your sales coordination and administrative skills within a supportive, and team-based environment. You will be one of the key points of contact for our clients, contributing to both the smooth running of our sales team and the ongoing success of our business.

Client contacts may range from general enquiries to quotations as well as supporting the sales team at face to face trade events.

You will also be asked to liaise with our warehouse, customer service and purchasing teams to get the answers you require to support our customers.

The role is based in our Tingalpa office. Hours of work are 8:00am to 4:00pm, exact times are for discussion and may change depending on business requirements.

Your daily duties will include:

  • Provide administrative support to collaborate with the sales team and support sales initiatives, provide quotes and prepare sales orders
  • Maintain up-to-date records and sales documentation
  • Manage the emails in the shared Sales Team Inbox
  • Speaking with customers via phone and email to quote consumable healthcare products tailored to suit customer requirements. Full product training is provided, experience in the healthcare arena is not a requirement.
  • Take ownership of your customers outstanding enquiries and ensure they are seen through to completion while liaising with other business areas such as our warehouse, customer service and purchasing teams
  • Arrange travel for the sales team
  • Assist with the requirements for Trade Events. Booking events, arranging furniture and equipment for the booth and travel for the team.

Key Requirements:

What we are looking for in an ideal applicant:

  • Internal sales/administrative experience in a B2B & B2C environment
  • Excellent communication, interpersonal and negotiating skills
  • Have a proven ability to multi task and learn quickly.
  • Possess Basic - Intermediate Microsoft Office skills including Excel, Outlook and Word.
  • Have a high level of organisation and ability to work autonomously.
  • Possess strong problem-solving skills and a proactive approach.
  • A fun, bright and friendly personality.

What We Offer:

  • Competitive salary with performance-based reviews
  • Ongoing training and professional development
  • Opportunities for career growth within a growing business
  • Join a dynamic achievement driven team

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