Clinical Operations Manager

6 days ago

Perth, Western Australia Randstad - Healthcare Full time $90,000 - $120,000 per year
About the Role

We are seeking a proactive and experienced Clinical Operations Manager to lead and manage our clients dedicated Medics team. This critical role oversees the first response unit for all medical emergencies across a major non clinical site.

Reporting to the Head of HSW (Health, Safety & Wellbeing), you will ensure the delivery of high-quality, timely, and professional first aid assistance. As a key leader, you will maintain compliance with health and safety regulations, oversee operational readiness, and collaborate closely with internal departments, external emergency services, and regulatory bodies.

This is a temporary 3-6 month Full-time position based in Perth, managing a team of 12 direct reports.

Role Responsibilities

The responsibilities for this role are focused on ensuring clinical excellence, operational efficiency, and team support:

  • Operational Readiness & Resource Management:

  • Develop and maintain rosters that ensure 24/7 medic coverage, in collaboration with the Workforce Planning team.

  • Ensure all medical equipment and supplies are maintained, calibrated, and aligned with current clinical standards and operational needs.

  • Ensure First Response equipment and First Aid supplies are appropriately stocked, maintained, and accessible.

  • Leadership & Wellbeing:

  • Monitor the physical and mental wellbeing of the medic team, particularly following high-stress or traumatic incidents.

  • Ensure initial and subsequent structured debriefs occur promptly after incidents to support emotional processing, learning, and recovery.

  • Coordinate access to internal and external support services, including Employee Assistance Programs (EAP) and mental health professionals.

  • Governance and Compliance:

  • Lead structured reviews of medical incidents to ensure adherence to clinical practice guidelines.

  • Oversee safe and compliant medication management practices, including storage, administration, documentation, and disposal.

  • Ensure strict compliance with internal policies and procedures, including those related to health and safety and emergency response.

  • Stakeholder Management:

  • Maintain strong, proactive relationships with Security Operations teams to ensure coordinated and effective responses to medical incidents.

What You'll Need to apply
  • Relevant Bachelor's Degree.
  • Proven experience leading an operational first aid or emergency response function.
  • Demonstrated capability in escalating and responding to out-of-hours emergencies.
  • Strong background in clinical governance.
  • Demonstrated leadership and supervisory skills.
  • Demonstrated problem solving and decision-making skills.
  • Clinical competency and sound decision-making under pressure.
  • Ability to provide clear direction, feedback, and support, fostering a culture of professionalism, care, and continuous improvement.
  • Effective communication across all levels, including preparing performance reports and contributing to strategic discussions.
  • Ability to liaise with external regulatory stakeholders.

Hit the apply button.

Alternatively, you can call Andrew Paterson on or email

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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