Customer Service Field Officer

10 hours ago

Rydalmere, New South Wales, Australia Downer Full time $50,000 - $65,000 per year
Description

About the Role

As a Customer Field Officer, you'll be responsible for delivering letters and testing meters across residential and commercial sites, while collecting accurate data and providing great customer service.

You'll be out in the field most days, managing your own schedule and ensuring each job is completed safely, efficiently, and to high-quality standards.

Key duties include:

  • Performing basic maintenance and equipment checks
  • Recording accurate information on handheld devices
  • Providing excellent customer service on-site
  • Reporting issues or hazards promptly to your Field Supervisor

What You'll Bring

  • Current driver's licence (mandatory)
  • Experience in fieldwork, maintenance, utilities, or similar (preferred but not essential)
  • Physically fit and comfortable working outdoors in varying conditions
  • Reliable, self-motivated, and safety-focused

What's in it for You

  • $ 32.31 per hour + Super
  • Full training provided and ongoing support
  • All tools, PPE, and uniforms supplied
  • Work that keeps you active and independent
  • Opportunities to grow within a national organisation

About Us:
Skilltech, a division of the Downer Group, is one of Australia's largest providers of metering services. Each year, we complete over 50 million meter readings for water, electricity, and gas utilities nationwide, playing a crucial role in connecting communities to essential services.
Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.

How to Apply:
Click the Apply Now button to submit your resume and cover letter. Please note that email applications will not be accepted.
 

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