Office Admin and Support

2 days ago

Rydalmere, New South Wales, Australia Sipo Building Solutions Pty Ltd Full time $60,000 - $80,000 per year
About Us

Sipo Building Solutions Pty Ltd T/A Walsc AAC Panel Systems ) is a leading provider of innovative Autoclaved Aerated Concrete (AAC) wall and flooring systems for the construction industry. Our commitment to quality, efficiency, and sustainability has made us a trusted partner for builders, architects, and developers nationwide.

About the Role

We are seeking a highly organized and proactive Office Administrator & Support professional to join our team. This role is central to keeping our operations running smoothly and will provide a mix of administrative, client service, and marketing support. The ideal candidate will be detail-oriented, flexible, and comfortable managing multiple tasks in a fast-paced environment.

Key Responsibilities

  • Client Support

  • Serve as the first point of contact for clients via phone, email, or in person.

  • Assist clients with inquiries, product information, and order updates.
  • Ensure a professional and friendly client experience at all times.

  • Order Management

  • Process customer orders accurately and efficiently.

  • Coordinate with warehouse and logistics teams to ensure timely delivery.
  • Maintain accurate records of orders, invoices, and delivery schedules.

  • Administrative Support

  • Manage office correspondence, filing, and documentation.

  • Assist in scheduling meetings and maintaining company calendars.
  • Support internal reporting and record-keeping processes.

  • Marketing Support (if available)

  • Assist with the preparation of marketing materials, social media posts, and promotional campaigns.

  • Coordinate with external vendors and service providers when necessary.
Skills & Qualifications
  • Previous experience in office administration, client support, or similar roles.
  • Strong communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar tools.
  • Ability to multitask, prioritise, and work independently with minimal supervision.
  • A bookkeeping or financial administration background is highly regarded but not essential.
  • High attention to detail and problem-solving abilities.
What We Offer
  • A supportive and collaborative work environment.
  • Opportunities to broaden your skills across administration, client support, and marketing.
  • Competitive remuneration based on experience.

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