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Duty Manager

2 weeks ago

Brisbane, Queensland, Australia voco Brisbane City Centre Full time $60,000 - $80,000 per year

Join Our Team as Duty Manager at voco Brisbane City Centre

Are you ready to be part of something extraordinary? voco Brisbane City Centre is now open, offering 194 stylish guest rooms, 11 versatile meeting spaces, 2 vibrant Food & Beverage outlets, a fitness suite, and a pool—all designed for a memorable guest experience.

At voco, hospitality isn't just a job; it's a passion. We believe in the art of hosting, where every detail matters and every guest is treated like family. Whether our guests are here for business or leisure, we pride ourselves on providing thoughtful, relaxed, yet attentive service that allows them to unwind and enjoy.

Job Summary: As Duty Manager, you will play a pivotal role in ensuring our guests have an exceptional stay. You'll assist in managing all facets of the front office and guest services, setting the stage for unforgettable experiences. Your commitment to upholding brand standards and local regulations will be essential.

This isn't just a job; it's an opportunity to shape something special from the ground up. Join us at this pre-opening stage to handpick and train your team, fostering a culture of excellence and warmth that defines voco.

Responsibilities:

  • Embody the voco spirit and be a brand ambassador for voco Brisbane City Centre.
  • Lead emergency procedures and ensure compliance with safety and regulatory standards.
  • Oversee night audits and maintain accurate hotel accounts and revenue reports.
  • Collaborate across departments to solve challenges and enhance guest satisfaction.

Skills & Experience:

  • Minimum 2 years' experience in a similar role within hospitality.
  • Proficiency in hotel systems such as Opera and POS - Simphony.
  • Strong attention to detail, especially with financial processes and reporting.
  • Exceptional communication skills and ability to adapt to various audiences.
  • QLD RSA certificate (or ability to obtain) and eligibility to work in Australia.

This role offers not just a job but a chance to grow with a globally respected brand that's expanding rapidly. Join a passionate team of industry professionals dedicated to delivering unparalleled guest experiences.

If you're ready to make your mark in hospitality and be part of something extraordinary, we invite you to apply. At Pro-Invest Hotels, we celebrate diversity, inclusion, and our core values of Trust, Transparency, Integrity, and Commitment.

Come, join us in redefining hospitality at voco Brisbane City Centre

At Pro-Invest Hotels we invite applications from all within the communities we operate in alignment with our commitment to diversity & inclusion and indeed to celebrate our values of Trust, Transparency, Integrity & Commitment.

Join voco Brisbane City Centre as Duty Manager. Lead front office, deliver warm guest experiences & bring our vibrant brand to life in Brisbane.

Join voco Brisbane City Centre as Duty Manager. Lead front office, deliver warm guest experiences & bring our vibrant brand to life in Brisbane.

Join voco Brisbane City Centre as Duty Manager. Lead front office, deliver warm guest experiences & bring our vibrant brand to life in Brisbane