Duty Manager
1 week ago
About Plough Inn
The heart of Brisbane & The icon of QLD hospitality.
Established in 1864, and placed on the world heritage list in 1992, The Plough Inn is one of Brisbane's most iconic and vibrant gastro pubs, boasting amazing city views and a history beyond compare.
Today The Plough Inn represents the best of QLD, serves up quality pub food, along with an impressive beer, wine and cocktail line-up, and best of all, showcases the best in local talent with live music every day of the week. So, whether it's a meal up on our fantastic deck space overlooking the picturesque parklands, a function in one of our many versatile function spaces or just settling into Brisbane's best pet-friendly beer garden to catch the live sport on the jumbo screen, we were and will continue to be, a destination to suit everyone.
We provide our staff with access to great employee benefits. We offer our staff competitive salaries, excellent training programs, and career progression opportunities – making it the perfect package for those who are seeking a rewarding and fulfilling role in the hospitality industry.
We strive to create an inclusive working environment that values diversity and fosters creativity. If you're ready to take your career to new heights by joining us, then we want to hear from you
About the Role
As a Duty Manager, you'll be a key driver of the guest experience across the venue. From running seamless restaurant service, overseeing vibrant bar and cocktail operations, to delivering big sporting moments and live entertainment, you'll thrive in a fast-paced, diverse environment.
You'll be hands-on, ensuring each area of the venue is running smoothly while leading and supporting the team to deliver excellence every shift.
We offer a competitive salary and employee benefits that are above the industry standard.
What You'll Be Doing
- Managing a great, customer focused team to achieve weekly KPI targets for revenue and labour.
- Overseeing daily venue operations and leading the team on shift.
- Driving restaurant service standards and supporting a busy floor team.
- Delivering high-energy events including live sport and live music.
- Ensuring compliance, safety, and operational excellence.
- Connecting with guests and building a culture where amazing hospitality is at the heart of everything we do.
About You
- Interested in a career in Hospitality.
- Previous experience in a Duty Manager or senior floor role.
- Strong knowledge of restaurant service and cocktail bartending.
- A passion for sport, music, and creating memorable guest experiences.
- A natural leader who motivates and inspires their team.
- Valid RMLV Certificate and license.
Why Join Us?
At The Plough Inn and Kickon Group, we believe hospitality is about more than food and drink, it's about connecting people and creating moments worth sharing. You'll be part of a supportive team that values creativity, growth, and delivering the kind of service people come back for.
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