
Part-Time Client Care Representative/Receptionist
1 day ago
Part-Time Client Care Representative/Receptionist - Veterinary Cardiologists Australia, Underwood
The role:
The role is to provide high quality customer care to our clients, working alongside a team of specialist veterinary cardiologists and nurses. This is a part time position at our state-of-the-art hospital in Underwood, Brisbane.
Responsibilities:
· Greet and welcome clients and their pets.
· Answer phone calls, schedule appointments, and manage the front desk efficiently.
· Handle enquiries and provide information about our services.
· Assist clients with paperwork, billing, and payment processing.
· Maintain a clean and organised reception area.
· Provide empathetic support to clients during difficult situations.
· Coordinate with veterinary staff to ensure smooth operations and exceptional care.
Who we are:
Veterinary Cardiologists Australia (VCA) is the largest and most experienced group of specialist veterinary cardiologists in Australia with 3 cardiologists, 2 residents and a highly skilled and compassionate group of cardiology nurses and support staff. Our new state-of-the-art referral hospital is the only in Australia to offer dedicated cardiology-only specialist referral for pets. The VCA hospital includes a cardiology ICU facility, the latest in diagnostic equipment and Australia's first cardiology hybrid surgical theatre where a wide range of interventional cardiac corrective procedures and open-heart mitral valve repair with cardiopulmonary bypass is performed. The VCA hospital includes a cats-only entrance, waiting room, ICU and day stay ward.
What we offer:
· Very competitive rates of pay
· Part-time position available
· We are dedicated to cultivating a strong team culture so that every member feels valued and empowered to contribute their best.
Who you are:
· Previous experience as a receptionist in a veterinary or health care role is preferred.
· Ability to work in a fast-paced and dynamic environment.
· Strong attention to detail and organisational skills.
· Excellent communication and interpersonal skills.
· Passion for animals and dedication to exceptional customer service.
· Empathetic and compassionate nature.
Interested? Please submit your CV and a cover letter to us
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