Receptionist & Administration Assistant

Total Business Partners believes in partnering with fellow businesses toward realising their individual aspirations and deliver the role of most trusted advisor. We are a rapidly growing firm, providing professional accounting, taxation and business advisory advice to our broad range of businesses. We are constantly striving to improve tomorrow, and we focus on helping business owners make better financial decisions to build a better future for themselves and their families. As a progressive business, we are passionate about maintaining up-to-date knowledge, skills and software solutions and are proud to be Platinum Xero Partners.

Perks and Incentives

• Modern purpose-built offices in North Lakes.
• Enjoy more work-life balance with a permanent part time role, flexible hours for the right candidate.
• Regular team events and staff functions.
• Great culture with minimal (if any) overtime required.
• Continual support and opportunities for professional and career development.
• Endless supply of chocolates and coffee (or herbal tea if you prefer)

About the Opportunity

As an integral member of our busy North Lakes team, you will be working alongside clients and staff to achieve our key goal of providing high quality service.

We are looking for a receptionist & administration assistant to assist our team of accountants and ensure that lodgement deadlines are met for all clients.  Working as part of our support team, you will be essential to the continual enhancement of our product and service offering so high attention to detail is a must.  Ideally you will posses a high level of client service and administration knowledge, specifically in relation to the Australian Taxation Office and the Australian Securities and Investment Commission however training will be provided.

Our ideal candidate will be an energetic professional who doesn't mind wearing multiple hats and is willing to contribute to a happy and positive working environment with previous experience working in an Accounting firm.

Salary commensurate with knowledge and experience.

Key Responsibilities

• Greeting clients at Reception, telephone answering, preparing refreshments for client meetings
• Maintain presentation and cleanliness of Reception/Meeting Rooms/Boardroom/staff common areas, including restocking amenities.
• Scheduling client appointments and scheduling using Microsoft Outlook, Teams and Zoom
• Maintaining client data, including onboarding and offboarding clients.
• Preparing and finalising workflow for the accountants.
• Managing client correspondence, signatures & payments of invoices
• Handling incoming/outgoing mail - physical, electronic and courier service
• Processing and filing client data/correspondence, including archiving
• Support the Office manager
• Participating in in-house training.
• Assist with organising team events
• Adhoc administration tasks and projects work as requested

Key Requirements and Experience

• Exceptional attention to detail
• Excellent telephone manner and professionally presented
• An understanding of accounting software packages used within the firm, XERO, CAS360, FuseSign, Suitefiles not an essential, training will be provided.
• High standard / excellence in personal presentation
• Willingness to learn, show initiative and be a positive "team player".
• Positive and happy attitude. Someone who answers the phone with a smile.
• Highest standard of ethics, confidentiality, and professionalism
• Excellent time management skills
• Commitment to our Core Values
• Valid Drivers Licence

How to Apply

For a confidential discussion regarding the role with Total Business Partners, please submit your cover letter and resume using the 'Apply" link.  Only successful applicants will be contacted.