Conference & Events Operations Manager

3 days ago

Wollongong, New South Wales, Australia Oscars Group Full time $90,000 - $120,000 per year

The Company
Oscars Group is a passionate, creative, and dynamic privately owned hospitality group founded by the Gravanis family in 1986 with the acquisition of a single pub in Sydney's Inner West. Now one of the largest privately owned hospitality groups in Australia, Oscars boasts an ever-growing portfolio of 45 assets across NSW, Queensland, and Victoria, spanning accommodation, pubs and gaming, retail liquor, conference and event centres, chartered vessels, and both commercial and residential developments.

The Venue
Located just an hour south of Sydney in the scenic Illawarra region, Novotel Wollongong Northbeach is a contemporary 4.5-star beachside hotel overlooking North Wollongong Beach. The hotel features 209 stylish rooms and suites with stunning ocean and mountain views. Catering to both leisure and business travellers, the hotel offers five dining venues, a pool, fitness centre, and a convenience store. With 15 versatile event spaces and a dedicated event floor, it's a premier choice for weddings, conferences, and functions—accommodating everything from intimate gatherings to large-scale celebrations of up to 600 guests.


About the Role

Be at the heart of delivering unforgettable guest experiences as our Conference & Events Operations Manager Leading a dedicated events team, you'll be responsible for orchestrating the seamless execution of all banquets and functions by ensuring service excellence, operational efficiency, and attention to detail across every touchpoint. With a passion for hospitality and a strategic mindset, you'll play a key role in enhancing guest satisfaction, driving revenue, and elevating the hotel's reputation as a premier destination for events of all kinds.

Key Responsibilities:

  • Lead our Conference & Events team to deliver exceptional service and guest satisfaction

  • Build strong client relationships, addressing specific needs and requests to exceed expectations

  • Manage events operations budgets, staffing, and inventory to optimize efficiency and revenue

  • Supervise event setups, ensuring accuracy in layout, décor, and technical requirements

  • Monitor service quality before, during, and after events, proactively addressing any issues to enhance the guest experience

  • Develop and implement operational improvements to streamline processes and elevate service

  • Seek opportunities to maximise revenue and drive sales

  • Foster a guest-obsessed culture and amazing customer service

  • Ensure compliance with health, safety, and sanitation regulations at all times


About You

  • You have a background in hotel/hospitality management

  • Experience in banquet or event operations, including budgeting, staffing, and compliance regulations

  • Strong leadership skills with experience managing and motivating teams in a fast-paced environment

  • Excellent communication skills, with a proactive and adaptable approach to guest satisfaction

  • Highly organized and detail-oriented with a passion for exceptional event execution

  • Thrive under pressure while maintaining high service standards

  • Hold current RSA qualification

  • Thorough knowledge of WHS legislation and hazard identification


Benefits

  • Oscars Group food & beverage discounts

  • Free parking on site

  • Internal & external training opportunities with access to an online training platform

  • Career development opportunities within Oscars Group across 45 amazing venues

  • Employee Assistance Program

  • Mentoring from a strong team of hospitality professionals

  • Reward and recognition programs

  • Event Operations

    12 hours ago

    Wollongong, New South Wales, Australia Venues Nsw Full time

    Venues NSW is a commerically focused agency of the NSW Government, encompassing the Sydney Cricket Ground and Allianz Stadium as well as major sporting and cultural stadiums and precincts in Sydney, Olympic Park, Parramatta, Newcastle and Wollongong. The network of stadiums and entertainment centres host in excess of 5 million people a year at more than 500...

  • Event Service Specialist

    11 hours ago

    Wollongong, New South Wales, Australia beBeeAttendant Full time $60,000 - $80,000

    Conference and Events AttendantThis role is ideal for individuals who thrive in fast-paced environments and enjoy delivering polished guest experiences. Ensure event spaces are set up and packed down according to event orders and guest requirements. Deliver food and beverage service during conferences, meetings, weddings, and special events. Liaise with the...

  • Senior Hospitality Operations Manager

    7 hours ago

    Wollongong, New South Wales, Australia beBeeLeadership Full time $80,000 - $120,000

    Job Title: Food & Beverage ManagerAs a skilled Food & Beverage Manager, you will be responsible for overseeing the operations of food and beverage outlets, as well as conference and event venues. Your primary objective will be to coordinate and implement effective operational requirements that meet our high standards.Key Responsibilities:Coordinate and...

  • Wollongong Event Operations Role

    10 hours ago

    Wollongong, New South Wales, Australia beBeeEvent Full time $60,000 - $72,000

    Based in Wollongong, NSWVenues NSW is a major agency of the NSW Government, overseeing the Sydney Cricket Ground and Allianz Stadium as well as other key sporting and cultural venues.The network hosts in excess of 5 million people annually at more than 500 events.Venues NSW adopts an integrated approach by developing partnerships with clients, the...

  • Culinary Operations Leader

    3 days ago

    Wollongong, New South Wales, Australia beBeeManager Full time

    Job Title: Food and Beverage ManagerWe are seeking an experienced Food and Beverage Manager to lead our culinary operations.To manage food and beverage outlets, ensuring excellent customer satisfaction and high-quality service delivery.About the RoleThe successful candidate will be responsible for:Coordinating and overseeing the operational requirements of...

  • Senior F&B Operations Manager

    1 week ago

    Wollongong, New South Wales, Australia beBeeFoodServiceManagement Full time $110,000 - $130,000

    Job OverviewThe position of Food and Beverage Manager involves overseeing the coordination and operational requirements of food and beverage outlets, as well as conference and event venues.Key Responsibilities:Identifying revenue growth opportunities in all food and beverage departments with a focus on core performance metrics such as spend per cover and...

  • Team Lead

    6 hours ago

    Wollongong, New South Wales, Australia beBeeEvent Full time $88,523

    Team Lead - Event OperationsThe Bega Valley Commemorative Civic Centre is a key venue in our region, requiring a proactive and organised individual to lead its operations. As the Team Leader, you will be responsible for preparing event quotations, orders, and confirmations, as well as processing invoices and reimbursements.Key responsibilities include...

  • Food & Beverage Operations Manager

    12 hours ago

    Wollongong, New South Wales, Australia Oscars Group Full time

    Add expected salary to your profile for insightsAbout Us:Oscars Group is a passionate, creative, and dynamic privately owned hospitality group founded by the Gravanis family in 1986 with the acquisition of a single pub in Sydney's Inner West.Today, Oscars Group is one of Australia's largest privately owned hospitality groups, boasting an ever-expanding...

  • F&B Operational Leader

    14 hours ago

    Wollongong, New South Wales, Australia beBeeManagement Full time $110,000 - $130,000

    Job Overview:The Food and Beverage Manager role entails overseeing the operational aspects of conference and event venues, ensuring seamless communication between departments, outlets, guests, and other hotel teams.This position leads team meetings, coaches staff, and fosters a high-performing culture to deliver exceptional guest experiences. Key...

  • Food & Beverage Operations Manager

    7 days ago

    Wollongong, New South Wales, Australia Oscars Group Full time

    Add expected salary to your profile for insightsAbout Us:Oscars Group is a passionate, creative, and dynamic privately owned hospitality group founded by the Gravanis family in 1986 with the acquisition of a single pub in Sydney's Inner West. Today, Oscars Group is one of Australia's largest privately owned hospitality groups, boasting an ever-expanding...