Senior Hospitality Operations Manager

3 days ago

Wollongong, New South Wales, Australia beBeeLeadership Full time $80,000 - $120,000
Job Title: Food & Beverage Manager

As a skilled Food & Beverage Manager, you will be responsible for overseeing the operations of food and beverage outlets, as well as conference and event venues. Your primary objective will be to coordinate and implement effective operational requirements that meet our high standards.

Key Responsibilities:

  • Coordinate and oversee food and beverage outlets and conference and event venues
  • Ensure adequate control systems are in place for stock control, inventory management, and expenditure
  • Analyse departmental F&B P&L statements, including formulation of food spend per cover and per occupied room (POR), beverage spend per cover and POR, capture per guest and per room, and departmental profit margins
  • Produce or oversee the release of staff rosters on a fortnightly basis, maintaining wage costs to financial forecasts and budgets
  • Build a highly engaged and driven culture with a focus on engagement, performance management, and identification, development, and retention of high-potential team members
  • Work with the Executive Chef to position menus specifically for site and customer, while costing menus and wine lists, identifying the most profitable menu items
  • Review and respond to guest feedback effectively and efficiently, developing and implementing solutions to specific service problems
  • Identify peak demand and event dates to accurately forecast departmental revenue and associated labour costs, develop a marketing calendar, plan local marketing initiatives, and capture a database of engaged customers
  • Generate feasibility models for ad-hoc events or promotions analysing the potential profit and loss
  • Ensure continued adherence to all COVID-safe, WHS procedures, hygienic food handling, and RSA practices
  • Proactively research current market trends and innovations to identify potential areas of growth for the F&B Department
  • Compose concise and accurate commentary on monthly financial results of the food and beverage departments
  • Monitor the physical presentation of all outlets and food and beverage guest spaces, ensuring the lighting, atmosphere, and ambience are appropriate for each service period

Requirements:

  • Strong leadership skills and experience in managing a team
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Knowledge of food safety and hygiene practices
  • Experience in finance and budgeting
  • Highly developed analytical and problem-solving skills
  • Ability to work in a fast-paced environment

Benefits:

  • Competitive salary package
  • Opportunities for career advancement
  • Professional development opportunities
  • Flexible working hours
  • Recognition and reward schemes

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and cover letter, to us today

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