Administration Customer Service Officer

4 hours ago

Townsville, Queensland, Australia Private Advertiser Full time $40,000 - $60,000 per year

Our Client is a Queensland based construction company focussed on providing outstanding service to the Customers of major Insurance Clients across 5 states.

An exciting opportunity exists for an experienced Administration Customer Service Officer to join our team and be trained to coordinate repair projects. There's a variety of tasks associated with the role and we are looking for someone interested in learning new skills & growing with our company.

About the role

  • Communicating with Customers & Trades in the coordination of building repairs.
  • Scheduling a variety of trades, suppliers and contractors.
  • Managing work orders.
  • Working closely with Estimators and Supervisors.
  • Providing administrative support.
  • Maintaining excellent relationships with Insurance Claims staff and Customers.
  • Remain an on-going point of contact for the Customer.

About you:

  • Great personality & phone manner.
  • Highly organised and efficient, with strong attention to detail.
  • Computer competent - able to pick up new programs quickly.
  • Prior property management / real estate, strata or scheduling experience would be advantageous, but not mandatory.
  • Exposure to the building / construction industry would be advantageous, but not mandatory.
  • Looking to grow within a company.

How to Apply:

If you bring the experience and skills needed to thrive in a fast-paced administrative role within the residential construction sector, we'd love to hear from you. Please submit your resume along with a cover letter. We'll contact Short-listed applicants.

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