Medical Imaging Receptionist

21 hours ago

East Melbourne Victoria, Australia Vascular Ultrasound Australia Full time $45,000 - $60,000 per year

Vascular Ultrasound Australia (VUA) is a specialist vascular ultrasound practice. We are based on Victoria Parade and have multiple satellite locations across Victoria. We are a new, non-corporate and rapidly growing practice with flexible working conditions for the right candidate. We pride ourselves on our excellence, precision and quality, and strive to deliver a high standard of patient care. We are a friendly team which works towards providing a positive working environment for all staff. We are known for going the extra mile for our patients and always put our patients first.

About the role

We have a part-time Medical Imaging Receptionist position available. This opportunity is available for an individual who is self-motivated, patient focused and possesses well-developed communication skills. You would work closely with the Vascular Sonographers of VUA and receptionists of our Vascular Surgeons.

This part-time role requires 15-20 hours per week.

Key responsibilities include:

  • Answering phone calls and managing patient enquiries
  • Booking and scheduling appointments using Gentu (training provided)
  • Accurately process patient registrations, referrals, and consent forms
  • Handle billing and payments, Medicare claims, private health fund claims, invoicing, and cash handling with precision
  • Supporting clinical staff with administrative needs
  • Other reception and office duties as required
  • Maintain strict confidentiality and integrity of patient records

Essential skills & attributes:

  • Excellent verbal communication and interpersonal skills both face to face and over the telephone
  • Professional, empathetic, and patient-focused demeanour
  • Highly motivated and quick to learn new skills
  • Ability to work autonomously and within a team
  • Ability to multitask and maintain attention to detail
  • Able to work independently and in a team
  • Sound organisational and prioritisation skills
  • Ability to follow instructions and problem solve
  • General computer literacy with standard Microsoft/Mac programs knowledge

Desirable:

  • Previous experience as a medical receptionist or in health administration
  • Previous experience with Gentu
  • Experience/knowledge in Medical Imaging

What we offer

  • Supportive and friendly team
  • Flexible working hours

If you are passionate about achieving excellence in patient healthcare and imaging, we'd love to hear from you. Please submit your resume and cover letter detailing your suitability for the Medical Imaging Receptionist position to our email

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