Customer Service

2 weeks ago

Adelaide, South Australia Arkote Full time $40,000 - $60,000 per year

Are you confident on the phone, motivated by results, and skilled at building connections? Join our energetic, close-knit team In this role, you'll be the first point of contact for potential customers—introducing our products and services, building trust, and creating opportunities that directly contribute to business growth.

This position is perfect for someone who loves chatting with people, enjoys variety, and wants to make an impact across multiple industries, including manufacturing, heavy transport, 4x4s, agriculture, construction, fabrication, and more.

About Our Group of Businesses:

  • Arkote:
     
  • Shingleback Coating Systems:
     

What We're Looking For:

  • Confident on the phone – you enjoy speaking with people and can handle calls with ease.
  • Customer-focused – you listen, build rapport, and understand customer needs.
  • Resilient & motivated – you stay positive, persistent, and focused on achieving targets.

Key Responsibilities:

  • Make outbound calls to introduce products and services.
  • Generate leads and sales opportunities through proactive outreach.
  • Provide outstanding customer service to new and existing clients.
  • Follow up with customers via phone and email to build strong relationships.
  • Maintain accurate records in CRM software and update customer databases.
  • Track and report on calls and leads , etc.

About You:

  • Excellent English communication skills (verbal & written).
  • Comfortable with cold calling and sales conversations.
  • Able to engage and build rapport with a wide range of customers.
  • Familiar with CRM systems and data entry.
  • Persistent, goal-driven, and proactive.

Work Schedule:

  • Part-time role: minimum 6 hours per day, 5 days a week (30+ hours/week).

Remuneration:
 Salary negotiable, based on experience and skills.

Location:
St. Marys (Office-based, Monday to Friday).

Apply today and join our team

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