Customer Service Traineeship

5 days ago

Adelaide, South Australia MIGAS Apprentices & Trainees Full time $70,000 - $120,000 per year
The Opportunity

Partnered with our host Statewide Bearings, we are looking for an Customer Service Trainee who is keen to learn and work in a mechanical engineering environment while completing a BSB30120 Certificate III in Business Customer Engagement.

This position is open to school leavers looking to build a sales-orientated career path and who would be interested in working within a bearings and power transmission environment.

This position is full-time, and based in Wingfield, Adelaide.

Job Details

This Internal Sales Traineeship could be the ideal opportunity to gain customer service training and experience in a large reputable national company.

Statewide Bearings is one of Australia's most trusted bearing suppliers, offering an extensive range of bearing lubrication, power transmission, pumps, and linear motion products. It has multiple branches in each state and offers varied opportunities for progression in all areas of business.

Do you have an interest in pursuing a customer service career? Are you a great communicator who works well in a team environment? This traineeship can provide a solid foundation for a long term customer service career and offers the strong likelihood of being employed directly by Statewide Bearings after the traineeship.

You will receive mentoring and support while completing a blend of on-the-job training and theory coursework. During the first 12 months, you will complete the Certificate III in Business and then move on for the next 12 months into the Certificate IV in Leadership and Management.

Your duties will include:

  • Processing current and outstanding orders
  • Answering and responding to phone and email for internal sales
  • Liaising and communicating with the internal procurement team to achieve customer deliveries
  • Answer enquiries from customers and help secure new orders
  • Collaborating with the sales team to understand customer requirements and provide support
Benefits
  • Above award rate
  • Full-time contract with the potential to become permanent
  • Access to 1:1 mentoring
  • Paid weekly and PPE supplied
  • Complete a BSB30120 Certificate III in Business (Customer Engagement) in the first year. After that you will be able to continue with Statewide Bearings in a second year to pursue a BSB40520 Certificate IV in Leadership Management.
About You

You must have excellent communication skills and be ready and willing to undertake some manual handling in a mechanical industrial setting. You also have an interest in pursuing a sales and customer service career and enjoy working in a fast-paced, team environment.

  • Ability to build and maintain relationships with colleagues and customers
  • Interested in learning about Statewide Bearings products and services and how to provide customer service
  • Excellent communication skills and the confidence to ask questions
  • Have a positive attitude, be reliable and committed to completing the traineeship
  • Ability to prioritise, with good time management skills
  • Be able to perform manual handling duties, including frequent lifting of up to 15kg
  • Able to ensure workplace health and safety requirements are met
  • Have mechanical aptitude, good attention to detail and a methodical approach

In addition:

  • Forklift licence would be advantageous, but is not essential
  • Have the ability to pass a Medical, Drug and Alcohol Screen, and Police Check
Apply Now

To start your sales or customer service career, in a fully supported team environment please apply today. Undertaking this 12-month Customer Service traineeship could also lead to numerous long term opportunities with this respected Australian host company.

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